At a Glance
- Tasks: Deliver food and drinks with passion while ensuring a smooth service experience.
- Company: Exciting new restaurant at Southbank, part of the Caravan family.
- Benefits: Earn up to £15.10 per hour, enjoy free meals, discounts, and career growth.
- Other info: Opportunities for leadership training and personal development in a supportive environment.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: A passion for hospitality and teamwork; no prior experience needed.
The predicted salary is between 15.1 - 15.1 £ per hour.
Overall earnings up to £15.10 per hour
Full time
This November, we’re opening our tenth, and biggest Caravan at the Southbank. We’re looking for a great Runner to join the team. We’re after someone kind, confident, high-energy and genuinely passionate about being in hospitality. Someone who’s excited to learn about good food, fine drinks and gets a kick out of working in a team and giving their guests the best experience possible.
You’ll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one.
The role
As a Runner you’ll work with the full team to make sure the pass runs smoothly whenever you’re in the building and guests receive the right drinks and dishes at the right time, served with passion and a smile! You’ll be excited to live the Caravan culture, hospitality and take advantage of our development opportunities to ensure every one of your guests that leaves the restaurant has the best experience possible.
What you'll be doing as Runner
- Ensure our food, drink, and service standards are consistently delivered
- Taking full ownership of the pass and making sure every dish and drink is delivered with passion and a smile
- Developing your own skills and knowledge and sharing that knowledge with your team
- Supporting your team members; making sure everyone feels welcome, and smashing each service as a team
- Working closely with the wider restaurant team to give every guest the best experience possible
Why Caravan?
Since 2010, we’ve been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We’re a business built around curious people. People who care about what they do, look out for each other and aren’t afraid to try something new. With more openings ahead and a big focus on developing our own people, there’s plenty of room to grow with us too.
Plus, when you work at Caravan you enjoy:
- Free meals and drinks when on shift
- 50% dining discount with up to 4 mates
- 20% coffee retail discount
- Extensive wellbeing support
- Financial health education and support
- Leadership training and development
- A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants
- Real career progression - 80% of our management roles are filled internally
Our values
- All welcome - We make space for everyone at our table
- No boundaries - Grow, develop and thrive, just a little bit each day
- Caravan of Love - Bring the energy, and be part of the change you want to see in the world
- Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way
Sustainability
We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets.
Diversity & Inclusion
Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.
Food Runner in London employer: Caravan Southbank
Caravan is an exceptional employer, especially for a Senior Sous Chef looking to make a significant impact in a vibrant new restaurant at Southbank, London. With a strong focus on employee growth, extensive wellbeing support, and a culture that values curiosity and inclusivity, you will thrive in an environment that encourages personal and professional development. Enjoy competitive earnings, generous dining discounts, and the opportunity to lead a passionate team dedicated to delivering outstanding culinary experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food Runner in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caravan Southbank. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caravan Southbank
Don't be shy about reaching out to Caravan Southbank directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Runner in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caravan Southbank and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caravan Southbank
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
