At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality experiences and ensure smooth operations.
- Company: Join Caravan, an award-winning restaurant committed to sustainability and community.
- Benefits: Competitive salary, bonuses, career progression, meals on shift, and discounts.
- Other info: B Corp Certified, promoting diversity, inclusion, and genuine hospitality.
- Why this job: Be a key player in a dynamic environment and grow into a future General Manager.
- Qualifications: Experience in hospitality leadership with a passion for people and service.
The predicted salary is between 45000 - 50000 £ per year.
We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.
What you’ll do:
- Ensure our food, drink, and service standards are consistently delivered.
- Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans.
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture.
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance.
- Maintain property standards, health & safety, and compliance with EHO/Food Alert.
- Contribute to management meetings, audits, and action plans.
About You:
We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be:
- An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager.
- Confident leading teams, managing standards, and creating great guest experiences.
- A culture ambassador: positive, approachable, and committed to Caravan’s values.
- Organised, commercially aware, and able to balance operations with people development.
What We Offer:
- Competitive overall earnings + bonus.
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals + drinks on shift.
- Dining discounts for family & friends.
- Coffee discounts at Caravan Coffee Roasters.
- Access to financial health, wellbeing, and mentoring support.
- Birthday & anniversary vouchers.
About us:
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.
Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.
Assistant GM employer: Caravan Restaurants
Caravan Restaurants is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration in the heart of London. As a Chef de Partie, you'll enjoy free meals and drinks during shifts, alongside ample opportunities for professional growth as we expand our unique culinary offerings inspired by global flavours. Join us to be part of a passionate team dedicated to delivering memorable dining experiences while nurturing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant GM
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant GM role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the places you're interested in working at. Chat with staff, soak up the atmosphere, and get a feel for their culture. This will not only help you decide if it's the right fit but also give you some great talking points for interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Assistant GM roles and think about how your experience aligns with what Caravan is looking for. Practise your answers, focusing on your leadership style and how you create great guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Caravan family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant GM
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values at Caravan, so share specific examples of how you've created memorable guest experiences or led a team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight relevant skills and experiences that match the job description, especially around team leadership and operational management. We appreciate when candidates take the time to connect their background to what we do.
Be Authentic:We hire for mindset, not just skill, so be yourself in your application. Share your personality and what makes you a great fit for our culture at Caravan. We’re looking for someone who is positive, approachable, and genuinely excited about joining our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and can consider you for the Assistant General Manager position. Plus, it shows you’re keen on joining the Caravan family!
How to prepare for a job interview at Caravan Restaurants
✨Know the Company Culture
Before your interview, take some time to understand Caravan's values and culture. They’re all about hospitality and creating a welcoming environment, so think about how you can demonstrate that in your answers. Share examples from your past experiences where you’ve embodied these values.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading teams and ensuring high standards. Prepare specific examples of how you've successfully managed teams in the past, focusing on recruitment, training, and development. Highlight any initiatives you’ve taken to boost team morale or improve service quality.
✨Be Ready for Operational Questions
Expect questions about managing operations, such as driving sales and maintaining compliance. Brush up on your knowledge of systems like Fourth and Harri, and be prepared to discuss how you’ve used similar tools in previous roles to enhance efficiency and performance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future growth opportunities at Caravan. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
