General Manager

Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus

The Role

We’re looking for a

General Manager to join our team at Caravan.

At Caravan, our leaders set the tone. As a General Manager, you’ll deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll:

  • Ensure our food, drink, and service standards are consistently delivered
  • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
  • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
  • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
  • Maintain property standards, health & safety, and compliance with EHO/Food Alert
  • Lead management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as a General Manager, you should be:

  • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site
  • Confident leading teams, managing standards, and creating great guest experiences
  • A culture ambassador: positive, approachable, and committed to Caravan’s values
  • Organised, commercially aware, and able to balance operations with people development

What We Offer

  • Competitive overall earnings + bonus
  • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
  • Meals + drinks on shift
  • 100% dining discount when visiting with family & friends
  • Coffee discounts at Caravan Coffee Roasters
  • Access to financial health, wellbeing, and mentoring support

About us

At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.

General Manager

Company: Caravan Restaurants and Coffee Roasters

Salary: £58,000 to £58,000 a year

Hours: Full-time

Location: London, SW3 4LY

Job type: Permanent

Posting date: 20 Oct 2026

Closing date: 19 Nov 2026

Summary

General Manager

Location: London

Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus

The Role

We’re looking for a

General Manager to join our team at Caravan.

At Caravan, our leaders set the tone. As a General Manager, you’ll deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll:

  • Ensure our food, drink, and service standards are consistently delivered
  • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
  • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
  • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
  • Maintain property standards, health & safety, and compliance with EHO/Food Alert
  • Lead management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as a General Manager, you should be:

  • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site
  • Confident leading teams, managing standards, and creating great guest experiences
  • A culture ambassador: positive, approachable, and committed to Caravan’s values
  • Organised, commercially aware, and able to balance operations with people development

What We Offer

  • Competitive overall earnings + bonus
  • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
  • Meals + drinks on shift
  • 100% dining discount when visiting with family & friends
  • Coffee discounts at Caravan Coffee Roasters
  • Access to financial health, wellbeing, and mentoring support

About us

At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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General Manager employer: Caravan Restaurants and Coffee Roasters

At Caravan Restaurants and Coffee Roasters, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around community, diversity, and sustainability. As a bartender in our London location, you'll enjoy competitive pay, free meals, and extensive development opportunities, with 80% of management roles filled internally. Join us to be part of a team that values your growth while delivering an unforgettable customer experience in a dynamic environment.

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Contact Details:

Caravan Restaurants and Coffee Roasters Recruitment Team