At a Glance
- Tasks: Lead the floor team and deliver an unforgettable customer experience.
- Company: Join Caravan, a vibrant restaurant known for its amazing coffee and delicious food.
- Benefits: Enjoy free meals, discounts, mental health support, and career development opportunities.
- Other info: Exciting growth ahead with new openings and internal promotion opportunities.
- Why this job: Be part of a fun team and make a real impact in a growing restaurant.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 30 - 34 £ per hour.
Up to £16.90 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability.
We're thrilled to have the opportunity to invite a fun, talented, prolific Head Waiter who knows how to kick things off with an awesome hello and can awe from the very first impression! We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon.
To say thanks for choosing us, we also offer our Head Server/Waiter/Waitress and all teams:
- Free meals and drinks when working
- Dining discount when visiting with family and friends
- Coffee discount
- Bike to work scheme
- Mental health and well-being support
- Financial health education and support
- Leadership training and development
- Birthday and Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants
- Development and career progression, 80% of all our management roles are filled internally
What you'll be doing as a Caravan Head Server/Waiter/Waitress:
- You’ll be leading the floor team to deliver our ‘Caravan of Love’ style of customer experience
- You'll be serving up our ‘well-travelled’ food and drink, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels.
- You will be open to learning in order to develop your knowledge and skills
- You’ll take ownership of your role and thrive in a busy restaurant
Caravan Values: We live by 4 core values. We expect our Head Server/Waiter/Waitress and all our teams to live, promote and role model these values at all times:
- Caravan of Love
- No boundaries
- Well-travelled
- All welcome
Sustainability: We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few.
Diversity & Inclusion: All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.
Head Waiter in Manchester employer: Caravan Manchester
At Caravan, we pride ourselves on being an exceptional employer that values community, diversity, and sustainability. Our vibrant work culture fosters personal and professional growth, with 80% of management roles filled internally, ensuring that our team members can thrive and develop their careers. With benefits like free meals, mental health support, and a commitment to environmental stewardship, joining us as a Head Waiter means becoming part of a passionate team dedicated to delivering outstanding experiences while making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in Manchester
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere, which will help you connect during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your fun side shine through. Remember, they’re looking for someone who can bring that 'awesome hello' and create a welcoming environment for guests.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've led a team or handled a busy service. This will show them you can thrive in a fast-paced environment and embody their 'Caravan of Love' style.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in their values around sustainability and diversity. It’s a great way to demonstrate that you align with their mission and are eager to contribute to their community.
We think you need these skills to ace Head Waiter in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your words. Remember, we’re all about friendly vibes here at Caravan!
Tailor Your Application:Make sure to tailor your application to the Head Waiter role specifically. Highlight your experience in leading teams and delivering exceptional customer service. We love seeing how your skills align with our values, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Caravan Manchester
✨Know the Caravan Values
Before your interview, take some time to familiarise yourself with Caravan's core values: Caravan of Love, No Boundaries, Well-travelled, and Sustainability. Be ready to discuss how you embody these values in your work and how they resonate with your personal beliefs.
✨Show Off Your Customer Service Skills
As a Head Waiter, you'll be leading the floor team and delivering an exceptional customer experience. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and handle busy situations with grace.
✨Demonstrate Your Passion for Food and Coffee
Caravan prides itself on its fine coffee and well-travelled food. Share your enthusiasm for culinary experiences and any relevant knowledge about coffee or food trends. This will show that you're not just looking for a job, but that you're genuinely excited about what Caravan has to offer.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how the company supports sustainability initiatives. This shows your interest in the role and helps you gauge if it's the right fit for you.
