At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality experiences and maintain high standards.
- Company: Join Caravan, an award-winning restaurant committed to sustainability and community.
- Benefits: Competitive salary, bonuses, dining discounts, and leadership training opportunities.
- Other info: Dynamic environment with a focus on career progression and personal growth.
- Why this job: Be part of a culture that values people and makes a real impact in hospitality.
- Qualifications: Experience in hospitality leadership with a passion for team development.
The predicted salary is between 32700 - 35000 £ per year.
Location: London (EC4N)
Overall Earnings up to £48,000 dependent on experience.
The Role
We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our “All Welcome” hospitality is felt by every guest, every day.
What you’ll do:
- Ensure our food, drink, and service standards are consistently delivered
- Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
- Maintain property standards, health & safety, and compliance with EHO/Food Alert
- Contribute to management meetings, audits, and action plans
About You:
We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be:
- An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager
- Confident leading teams, managing standards, and creating great guest experiences
- A culture ambassador: positive, approachable, and committed to Caravan’s values
- Organised, commercially aware, and able to balance operations with people development
What We Offer
- Competitive overall earnings + bonus
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals + drinks on shift
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
- Birthday & anniversary vouchers
About Us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Assistant GM in City of Westminster employer: Caravan Fitzrovia
At Caravan, we pride ourselves on being an exceptional employer in the heart of London, offering a vibrant work culture that prioritises people and community. As an Assistant General Manager, you will benefit from competitive earnings, comprehensive training programmes for career progression, and a supportive environment that values diversity and inclusion. Join us to lead a passionate team dedicated to delivering outstanding hospitality experiences while enjoying perks like dining discounts and wellness support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant GM in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caravan Fitzrovia. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caravan Fitzrovia
Don't be shy about reaching out to Caravan Fitzrovia directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant GM in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caravan Fitzrovia and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caravan Fitzrovia
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
