At a Glance
- Tasks: Drive growth in foodservice, support key accounts, and manage brand presentation.
- Company: Join Caravan, a B Corp Certified company committed to sustainability and community.
- Benefits: Competitive salary, bonuses, dining discounts, and career progression opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team that values hospitality and makes a real impact.
- Qualifications: 1 year of barista experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As Foodservice Executive, you will play a key role in driving Caravan’s growth within the foodservice channel -with a primary focus on contract catering, as well as supporting growth in wider foodservice segments including hotels, Restaurants, workspaces, and corporate partners.
You’ll help bring Caravan coffee and our brand story to life across a diverse customer base, working closely with our sales, marketing, and training teams to ensure we’re delivering best-in-class experiences and long-term partnerships.
This role combines commercial focus with brand guardianship, you’ll be responsible for identifying and converting new opportunities, supporting existing customer relationships, and representing Caravan at key trade shows, customer events, and activations across the UK.
You’ll also take ownership of all POS and brand material management across the foodservice channel, ensuring our partners are well supported with the right tools to showcase Caravan in their spaces, and that stock levels, needs, and usage are clearly tracked and communicated back to marketing.
Key Responsibilities
- Account Support & Relationship Management
- Support existing key foodservice partners to ensure exceptional service, brand presentation, and product quality.
- Gather and relay customer feedback to help improve our offer, service standards, and communication.
- Liaise with our training and technical teams to ensure customers receive consistent support post-launch.
- Identify, prospect, and win new foodservice accounts, with a focus on contract caterers, B&I, and hospitality operators.
- Support the development of strategic growth plans for the foodservice channel, ensuring Caravan is represented in the right spaces and with the right partners.
- Work collaboratively with the wider sales team to ensure smooth onboarding and handover of new accounts.
- POS, Stock & Brand Presentation
- Manage POS materials and stock for the foodservice channel, ensuring sites have the tools they need to represent Caravan consistently and beautifully.
- Identify POS needs across customer sites, proactively briefing requirements into the marketing team.
- Maintain an accurate log of POS usage and stock levels, supporting efficient planning and distribution.
- Conduct regular site visits to review brand presentation and merchandising standards.
- Events & Activations
- Support with Caravan-led events such as pop-up barista carts, trade shows, and customer activations.
- Assist with event setup, coordination, and on-the-day representation to ensure Caravan’s coffee and brand are showcased to the highest standard.
- Performance & Reporting
- Track and report on sales performance and pipeline within your channel, supporting the delivery of revenue goals.
- Maintain accurate CRM and reporting tools to ensure visibility of all opportunities and activities.
- Contribute to regular team meetings and performance reviews with insight and initiative.
- The ideal candidate would be
- Highly organised, able to manage multiple projects and work both autonomously and as part of a team.
- Minimum 1 year of barista experience with a strong understanding of specialty coffee.
- Genuine passion for coffee, hospitality, and the wider community.
- Confident presenter, comfortable leading tastings, meetings, and customer interactions.
- Comfortable working with numbers, CRM systems, and basic sales reporting.
- Strong communication and relationship‑building skills across a range of stakeholders.
- Experience within foodservice, hospitality, or FMCG is beneficial but not essential.
- Competitive salary + bonus
- Career progression supported by leadership training and development
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people.
Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community.
We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.
Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
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Foodservice Executive in London employer: Caravan Coffee Roasters Ltd
Caravan is an exceptional employer that prioritises the growth and development of its employees, offering a competitive salary and bonus structure alongside career progression supported by leadership training. With a strong commitment to sustainability, diversity, and community, our work culture fosters collaboration and innovation, making it a rewarding environment for those passionate about hospitality and specialty coffee. Located in the vibrant UK foodservice sector, you'll have the opportunity to engage with diverse customers and represent a brand that values both people and planet.
Contact Details:
Caravan Coffee Roasters Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Foodservice Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caravan Coffee Roasters Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caravan Coffee Roasters Ltd
Don't be shy about reaching out to Caravan Coffee Roasters Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Foodservice Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caravan Coffee Roasters Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caravan Coffee Roasters Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
