At a Glance
- Tasks: Drive growth in foodservice, support partners, and manage brand presentation.
- Company: Join Caravan, a B Corp Certified company focused on hospitality and sustainability.
- Benefits: Competitive salary, bonuses, dining discounts, and career progression opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team bringing exceptional coffee experiences to life.
- Qualifications: 1 year of barista experience and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
As Foodservice Executive, you will play a key role in driving Caravan’s growth within the foodservice channel with a primary focus on contract catering, as well as supporting growth in wider foodservice segments including hotels, restaurants, workspaces, and corporate partners. You’ll help bring Caravan coffee and our brand story to life across a diverse customer base, working closely with our sales, marketing, and training teams to ensure we’re delivering best‑in‑class experiences and long‑term partnerships. This role combines commercial focus with brand guardianship; you’ll be responsible for identifying and converting new opportunities, supporting existing customer relationships, and representing Caravan at key trade shows, customer events, and activations across the UK. You’ll also take ownership of all POS and brand material management across the foodservice channel, ensuring our partners are well supported with the right tools to showcase Caravan in their spaces, and that stock levels, needs, and usage are clearly tracked and communicated back to marketing.
Key Responsibilities
- Account Support & Relationship Management: Support existing key foodservice partners to ensure exceptional service, brand presentation, and product quality. Gather and relay customer feedback to help improve our offer, service standards, and communication. Liaise with our training and technical teams to ensure customers receive consistent support post‑launch.
- Channel Growth & New Business: Identify, prospect, and win new foodservice accounts, with a focus on contract caterers, B‑I, and hospitality operators. Support the development of strategic growth plans for the foodservice channel, ensuring Caravan is represented in the right spaces and with the right partners. Work collaboratively with the wider sales team to ensure smooth onboarding and handover of new accounts.
- POS, Stock & Brand Presentation: Manage POS materials and stock for the foodservice channel, ensuring sites have the tools they need to represent Caravan consistently and beautifully. Identify POS needs across customer sites, proactively briefing requirements into the marketing team. Maintain an accurate log of POS usage and stock levels, supporting efficient planning and distribution. Conduct regular site visits to review brand presentation and merchandising standards.
- Events & Activations: Support with Caravan‑led events such as pop‑up barista carts, trade shows, and customer activations. Assist with event setup, coordination, and on‑the‑day representation to ensure Caravan’s coffee and brand are showcased to the highest standard.
- Performance & Reporting: Track and report on sales performance and pipeline within your channel, supporting the delivery of revenue goals. Maintain accurate CRM and reporting tools to ensure visibility of all opportunities and activities. Contribute to regular team meetings and performance reviews with insight and initiative.
The ideal candidate would be highly organised, able to manage multiple projects and work both autonomously and as part of a team. Minimum 1 year of barista experience with a strong understanding of specialty coffee. Genuine passion for coffee, hospitality, and the wider community. Confident presenter, comfortable leading tastings, meetings, and customer interactions. Comfortable working with numbers, CRM systems, and basic sales reporting. Strong communication and relationship‑building skills across a range of stakeholders. Experience within foodservice, hospitality, or FMCG is beneficial but not essential.
Package & Benefits:
- Competitive salary + bonus
- Career progression supported by leadership training and development
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
- Birthday & anniversary vouchers
About Us: At Caravan, we believe hospitality is about more than just great food and drink; it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Foodservice Executive employer: Caravan Coffee Roasters Ltd
At Caravan, we pride ourselves on being an exceptional employer that values both our people and the planet. As a Foodservice Executive, you'll thrive in a dynamic work culture that fosters collaboration and creativity, with ample opportunities for career progression through leadership training. Enjoy unique benefits such as dining discounts, coffee perks, and a supportive environment that champions diversity and community engagement, all while representing a brand committed to sustainability and genuine hospitality.
Contact Details:
Caravan Coffee Roasters Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Foodservice Executive
✨Tip Number 1
Get to know the company inside out! Research Caravan's values, mission, and recent projects. This will help you connect your passion for coffee and hospitality with what they stand for during interviews.
✨Tip Number 2
Network like a pro! Attend industry events, trade shows, or even local coffee meet-ups. Building relationships with people in the foodservice sector can open doors and give you insider info on job opportunities.
✨Tip Number 3
Showcase your barista skills! If you have experience, bring it to the forefront. Maybe even offer to do a tasting session or demonstrate your knowledge of specialty coffee during interviews to impress the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about Caravan, making it easier for us to keep in touch.
We think you need these skills to ace Foodservice Executive
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee world or foodservice that highlight your enthusiasm and knowledge. We want to see that you’re not just looking for a job, but that you genuinely care about the craft.
Tailor Your Application:Make sure to customise your application to fit the Foodservice Executive role. Highlight relevant experiences and skills that align with our key responsibilities, like relationship management and channel growth. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Caravan.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for at Caravan.
How to prepare for a job interview at Caravan Coffee Roasters Ltd
✨Know Your Coffee
As a Foodservice Executive, having a solid understanding of specialty coffee is crucial. Brush up on your coffee knowledge, including different brewing methods and flavour profiles, so you can confidently discuss Caravan's offerings during the interview.
✨Showcase Your Relationship Skills
This role involves managing customer relationships, so be prepared to share examples of how you've successfully built and maintained partnerships in the past. Highlight your communication skills and any experience you have in hospitality or foodservice.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific situations where you've identified new opportunities or improved service standards, and be ready to discuss them in detail.
✨Demonstrate Your Organisational Skills
With multiple projects to manage, showcasing your organisational skills is key. Prepare to talk about how you prioritise tasks, manage time effectively, and keep track of stock levels or POS materials in previous roles.
