At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and manage daily operations.
- Company: Join Caravan, an award-winning restaurant group committed to sustainability and community.
- Benefits: Competitive salary, bonuses, career progression, and dining discounts.
- Other info: B Corp Certified, promoting diversity, inclusion, and environmental responsibility.
- Why this job: Be part of a culture that values people and offers real growth opportunities.
- Qualifications: Experience in hospitality management and a passion for creating great guest experiences.
The predicted salary is between 45000 - 50000 £ per year.
Location: London
Overall Earnings - £45,000 - £50,000 per annum (depending on experience) + bonus
The Role
We’re looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.
What you’ll do:
- Ensure our food, drink, and service standards are consistently delivered
- Recruit, onboard and develop confident, high‑performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
- Maintain property standards, health & safety, and compliance with EHO/Food Alert
- Contribute to management meetings, audits, and action plans
About You
- An experienced and ambitious hospitality leader (with multi‑shift or management experience), focused on growing into a future General Manager
- Confident leading teams, managing standards, and creating great guest experiences
- A culture ambassador: positive, approachable, and committed to Caravan’s values
- Organised, commercially aware, and able to balance operations with people development
What We Offer:
- Competitive overall earnings + bonus
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals & drinks on shift
- Dining discounts for family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
- Birthday & anniversary vouchers
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Assistant General Manager employer: Caravan Coffee Roasters Ltd
Contact Detail:
Caravan Coffee Roasters Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Caravan on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting. Plus, it’s a great way to connect with potential future colleagues!
✨Tip Number 3
Prepare for the interview by researching Caravan's values and culture. Think about how your experience aligns with their mission of delivering outstanding hospitality. Be ready to share examples of how you've led teams and created great guest experiences in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Caravan family. Don’t forget to tailor your application to highlight your leadership skills and passion for hospitality!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with our values and how you can contribute to creating great guest experiences at Caravan.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like team leadership and operational management.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Caravan family!
How to prepare for a job interview at Caravan Coffee Roasters Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Caravan’s values and culture. Research their approach to hospitality and be ready to discuss how your experience aligns with their mission of delivering outstanding guest experiences.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you’ll need to demonstrate your ability to lead teams effectively. Prepare examples from your past roles where you’ve successfully managed a team, resolved conflicts, or improved service standards. This will show that you’re ready to step up.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or dealing with a dissatisfied customer. Think through these scenarios in advance and have clear, structured responses that highlight your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured at Caravan. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.