Dynamic Café Server — Guest Experience Pro in London

Dynamic Café Server — Guest Experience Pro in London

London Full-Time 30000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver an amazing customer experience while serving delicious food and drinks.
  • Company: Join Caravan, a vibrant café known for its fine coffee and friendly vibes.
  • Benefits: Enjoy free meals, discounts, mental health support, and leadership training.
  • Other info: Exciting career progression opportunities with 80% of management roles filled internally.
  • Why this job: Be part of a growing team that values community, diversity, and sustainability.
  • Qualifications: No specific experience required, just a passion for great service and teamwork.

The predicted salary is between 30000 - 33000 £ per year.

Up to £16.10 per hour, dependent on experience.

To say thanks for choosing us, we also offer our Server/Waiter/Waitress and all teams:

  • Free meals & drinks when working
  • Dining discount when visiting with family & friends
  • Coffee discount
  • Bike to work scheme
  • Mental health and well-being support
  • Financial health education and support
  • Leadership training and development
  • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants
  • Development and career progression, 80% of all our management roles are filled internally

At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability.

We're thrilled to have the opportunity to invite a fun, talented, prolific Server/Waiter/Waitress who knows how to support a team and welcome & awe guests from the very first impression! We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon.

What you'll be doing as a Caravan Server/Waiter/Waitress:

  • You’ll be delivering our ‘Caravan of Love’ style of customer experience by working with the rest of the team
  • You’ll be serving up our ‘well-travelled’ food and drink, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels
  • You will be open to learning in order to develop your knowledge and skills
  • You’ll take ownership of your role and thrive in a busy section

Caravan Values:

  • We live by 4 core values. We expect our Server/Waiter/Waitress and all our teams to live, promote and role model these values at all times:
  • Caravan of Love
  • No boundaries
  • Well-travelled
  • All welcome

Sustainability: We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few.

Diversity & Inclusion: All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Dynamic Café Server — Guest Experience Pro in London employer: Caravan Canary Wharf

At Caravan, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that champions diversity, inclusion, and sustainability, we offer competitive pay, free meals, and extensive training opportunities, ensuring that 80% of our management roles are filled internally. Join us in a dynamic environment where your contributions are celebrated, and you can thrive while serving our globally inspired cuisine.

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Contact Details:

Caravan Canary Wharf Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Dynamic Café Server — Guest Experience Pro in London

Tip Number 1

Get to know the company culture! Before your interview, check out Caravan's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.

Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create a fantastic guest experience. Be ready to share examples during your chat with them.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it's really like to work at Caravan and might even put in a good word for you!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Caravan family. Don’t miss out on this opportunity!

We think you need these skills to ace Dynamic Café Server — Guest Experience Pro in London

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Adaptability
Cultural Awareness
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for great food and coffee. A sprinkle of enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to tailor your application to match our values and the role. Highlight any relevant experience you have in customer service or teamwork, and show us how you embody our ‘Caravan of Love’ spirit. This will help us see why you’d be a great fit!

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure to highlight your key skills and experiences that relate to the Server/Waiter/Waitress role. We appreciate clarity!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our service!

How to prepare for a job interview at Caravan Canary Wharf

Know the Caravan Values

Before your interview, take some time to familiarise yourself with Caravan's core values: Caravan of Love, No Boundaries, Well-travelled, and All Welcome. Be ready to discuss how you embody these values in your previous experiences, as this will show that you align with their culture.

Showcase Your Customer Service Skills

As a Server/Waiter/Waitress, your ability to create a memorable guest experience is key. Prepare examples from your past roles where you went above and beyond for customers. Highlight any specific situations where you turned a challenging experience into a positive one.

Demonstrate Your Passion for Food and Coffee

Caravan prides itself on its well-travelled food and fine coffee. Brush up on your knowledge of different cuisines and coffee types. During the interview, express your enthusiasm for food and drink, and share any relevant experiences that showcase your passion.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their sustainability initiatives or opportunities for career progression, which will demonstrate that you’re thinking long-term about your place within the team.