At a Glance
- Tasks: Deliver an amazing customer experience while serving delicious, globally inspired food and drinks.
- Company: Join Caravan, a vibrant café known for its fine coffee and friendly vibes.
- Benefits: Enjoy free meals, discounts, mental health support, and career development opportunities.
- Other info: Exciting growth ahead with new openings, perfect for those seeking a fresh start!
- Why this job: Be part of a fun team that values diversity, sustainability, and personal growth.
- Qualifications: A passion for customer service and a willingness to learn in a fast-paced environment.
The predicted salary is between 12 - 16 £ per hour.
Up to £16.10 per hour, dependent on experience.
To say thanks for choosing us, we also offer our Server/Waiter/Waitress and all teams:
- Free meals & drinks when working
- Dining discount when visiting with family & friends
- Coffee discount
- Bike to work scheme
- Mental health and well-being support
- Financial health education and support
- Leadership training and development
- Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants
- Development and career progression, 80% of all our management roles are filled internally
The role
At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Server/Waiter/Waitress who knows how to support a team and welcome & awe guests from the very first impression! We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon.
What you'll be doing as a Caravan Server/Waiter/Waitress:
- You’ll be delivering our ‘Caravan of Love’ style of customer experience by working with the rest of the team.
- You’ll be serving up our ‘well-travelled’ food and drink, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels.
- You will be open to learning in order to develop your knowledge and skills.
- You’ll take ownership of your role and thrive in a busy section.
Caravan Values
We live by 4 core values. We expect our Server/Waiter/Waitress and all our teams to live, promote and role model these values at all times:
- Caravan of Love
- No boundaries
- Well-travelled
- All welcome
Sustainability
We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few.
Diversity & Inclusion
All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.
Dynamic Café Server — Guest Experience Pro employer: Caravan Canary Wharf
At Caravan, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that champions diversity, inclusion, and sustainability, we offer fantastic benefits such as free meals, discounts, and comprehensive mental health support. Our commitment to internal development means that 80% of our management roles are filled from within, making this an ideal place for those looking to build a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamic Café Server — Guest Experience Pro
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caravan's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to create a welcoming atmosphere. Remember, they’re looking for someone who can deliver that ‘Caravan of Love’ experience!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at Caravan and how to stand out in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caravan family!
We think you need these skills to ace Dynamic Café Server — Guest Experience Pro
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for great coffee and good vibes. A sprinkle of enthusiasm can go a long way!
Tailor Your Application:Make sure to tailor your application to match our values and the role. Highlight any experience you have in customer service or teamwork, and show us how you embody our 'Caravan of Love' spirit. We love seeing how you connect with our mission!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure to highlight your key skills and experiences that relate to the Server/Waiter/Waitress role. We appreciate clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our service!
How to prepare for a job interview at Caravan Canary Wharf
✨Know the Caravan Values
Before your interview, take some time to familiarise yourself with Caravan's core values: Caravan of Love, No Boundaries, Well-travelled, and All Welcome. Be ready to discuss how you embody these values in your work and interactions.
✨Showcase Your Customer Service Skills
As a Server/Waiter/Waitress, your ability to create a memorable guest experience is key. Prepare examples from your past roles where you went above and beyond for customers, highlighting your friendly vibe and teamwork.
✨Demonstrate Your Passion for Food and Coffee
Caravan prides itself on its well-travelled food and fine coffee. Brush up on your knowledge of different cuisines and coffee types, and be ready to share your enthusiasm for food and drink during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team culture, training opportunities, and how they support diversity and inclusion. This shows your genuine interest in the role and the company.