Community Mental Health Support Worker in Devon

Caraston Hall Support Ltd provides 24 hr and semi-independent supported housing and supported living services. We support people aged 18 and over with a range of needs, primarily mental health, learning disabilities and complex needs. We offer person-centred support and care to meet individual needs and promote wellbeing, recovery and independence. We encourage and enable clients to develop their confidence, skills and interests, reach their full potential and achieve a better quality of life. Provide care and support through person centred approaches that reflect agreed shorter and longer-term goals as stated within client support/care plans. Help provide and monitor the accommodation, support, care, catering and other services within the provision of Caraston Hall. Carry out individual need/risk assessments; develop person centred support/care plans with clients and others involved in their support/care; and carry out regular reviews, ensuring excellent standards and successful outcomes for clients. Support clients to take control of their lives & maximise their independence, meet clients' needs and manage risk on a day-to-day basis. Support clients with all aspects of their agreed support/care plans, achieve planned goals and personal outcomes and reach their full potential. Actively listen to clients' views, decisions and choices and support clients to make informed choices and decisions. Support clients to move-in, settle into their accommodation, settle within the wider community, and understand their tenancy/license agreement and tenancy responsibilities. Provide daily/weekly support, care and enablement as needed, in accordance with their agreed support/care plan. Support clients to develop personal, domestic and social skills to maximise their independence. Support clients with personal care needs if working in a CQC registered service. Ensure clients are able to eat a good balanced diet and understand what foods are nutritious and which foods are unhealthy. Provide support with meal planning, shopping and meal preparation. Support clients to manage their medication, including administration, where appropriate. Take part in medication audits, the ordering of medication, signing in medication and returning unused medication to pharmacy following company policy and procedure. Maximise clients' entitlement to housing and welfare benefits and help them to budget and manage their finances, as appropriate. Support clients to integrate and take an active part in the wider community. Support clients to access employment, education and leisure opportunities and to take up new interests, make new friends and access community facilities of their choice. Support and encourage clients to develop and maintain relationships with family and friends. Support clients to report any maintenance concerns or hazards. Encourage clients to participate in House Meetings to ensure houses run smoothly and to identify Health and Safety and Maintenance requirements. Undertake room cleans with clients as described in their support plan. Carry out regular health and safety checks in the home. Assist clients with their laundry and the cleaning of the communal areas. Follow infection control procedures. Ensure the home is in a clean and presentable condition at all times. Monitor health, safety and security in line with Health & Safety legislation and Caraston Hall's policy. Support clients to put forward their views, make complaints and offer suggestions about the services being provided. Support clients to become actively involved in service planning and delivery, where appropriate. Take part in monitoring, recording and maintaining performance standards and service outcomes, including catering, domestic, repairs/maintenance, facilities, accommodation, support and care standards, as required. We're looking for someone who is: Caring, compassionate, and non-judgemental Flexible and reliable A good communicator and team player Willing to learn and grow in the role Able to work shifts, including weekends and evenings Previous experience in care or mental health is welcome but not essential – we value your attitude, life experience and potential just as much as your background. We are committed to your personal and professional development. You will receive full induction training and access to continuous learning opportunities. We offer: Specialist training on mental health conditions (e.g., schizophrenia, personality disorders, ADHD, autism) Trauma-informed care approaches Opportunities to gain recognised qualifications: Level 3 Diploma in Health & Social Care Level 5 Leadership & Management in Care Progression routes to Senior Support Worker or Deputy Manager Why Work With Us? Caraston Hall Support Ltd is a values-led organisation with a strong, inclusive culture. Our team members are known for their kindness, respect, and genuine care. We recognise and celebrate the unique contribution each person brings. We offer: A supportive and welcoming work environment 28 days annual leave (inclusive of bank holidays) Employer pension scheme (NEST) Enhanced rates for weekends, bank holidays, and overtime Annual pay reviews (every April) Free Employee Assistance Programme – offering counselling, legal & financial support - Please note: We are not able to offer certificates of sponsorship for this role TPBN1_UKTJ