At a Glance
- Tasks: Transform businesses with CRM solutions and digital projects that make a real difference.
- Company: Dynamic consultancy focused on modernising customer engagement and support.
- Benefits: Competitive salary, hybrid work, extra holiday, and personal development opportunities.
- Other info: Exciting career progression and a collaborative culture await you!
- Why this job: Join a team delivering impactful projects and grow your consulting skills in a fast-paced environment.
- Qualifications: Experience with HubSpot CRM and strong analytical skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
We're partnering with a growing CRM and digital transformation consultancy that's helping organisations modernise the way they attract, engage and support customers. Following a surge in new client wins, they're looking for a CRM Consultant to join their Technology Services team and play a key role in delivering CRM, automation and digital transformation projects. This is an opportunity to work on projects that genuinely change how organisations operate. Recent work has included transforming member experiences for large industry associations, supporting national charities with customer and stakeholder engagement, and helping organisations streamline sales, service and operational processes through technology.
The business combines strategy, technology and implementation, helping clients move from fragmented systems and manual processes to connected, scalable solutions that deliver measurable outcomes.
The Opportunity
You'll work alongside an experienced team of CRM specialists, consultants and project leads to deliver CRM transformation projects from discovery through to implementation. Unlike many CRM roles that focus purely on administration or support, this position offers exposure to the full project lifecycle. You'll help clients understand their requirements, map business processes, design solutions, configure systems, support data migrations and contribute to successful platform rollouts.
The team has developed a proven consulting and implementation methodology that has helped drive significant growth and establish them as a trusted partner within the HubSpot ecosystem. You'll have the opportunity to learn from experienced consultants whilst developing deep expertise across CRM, automation, integrations and digital transformation.
This role would suit someone already working with HubSpot who wants to develop their consulting skills, or someone with CRM implementation experience looking to build specialist expertise in one of the fastest-growing CRM platforms.
What You'll Be Doing
- Working with clients to understand business processes, challenges and objectives
- Gathering, documenting and analysing requirements for CRM projects
- Supporting discovery workshops and solution design activities
- Configuring and customising CRM platforms to meet client requirements
- Building workflows, automation and custom data structures
- Creating and demonstrating solution prototypes
- Supporting data migration and implementation projects
- Assisting with integrations between CRM platforms and other business systems
- Testing, troubleshooting and optimising CRM solutions
- Supporting user training and platform adoption
- Collaborating closely with consultants, project leads and client stakeholders
What We're Looking For
- Experience working with HubSpot CRM in either an in-house or consultancy environment
- Experience configuring CRM systems, workflows and automation
- Understanding of sales, marketing and customer service processes
- Experience gathering requirements and translating them into practical solutions
- Strong analytical and problem-solving skills
- Experience working with data
- Excellent communication and stakeholder management skills
- A genuine interest in CRM technology and digital transformation
- A collaborative approach and willingness to learn
We'd Love To See
- CRM implementation or consulting experience
- HubSpot administration or support experience
- Experience integrating HubSpot with other systems
- Exposure to tools such as Make.com, Zapier or APIs
- Experience working with membership organisations, charities, associations or B2B organisations
- Agency, consultancy or SaaS experience
What's On Offer?
- £35,000 - £45,000 salary
- Hybrid working with a Manchester office base
- 22 days holiday increasing with service
- Additional birthday leave
- Paid volunteer days
- Dedicated personal development and training time
- Regular team socials
- Exposure to a wide variety of CRM and digital transformation projects
- Clear progression opportunities within a growing technology team
If you're looking to move beyond day-to-day CRM administration and become part of a team delivering complex, high-impact transformation projects, we'd love to hear from you.
CRM Consultant - HubSpot in Manchester employer: Caramel Talent
Join a dynamic and innovative CRM consultancy in Manchester, where you'll be part of a collaborative team dedicated to transforming client experiences through technology. With a strong focus on employee development, you will benefit from dedicated training time, clear progression opportunities, and a vibrant work culture that values teamwork and social engagement. This hybrid role not only offers competitive salary packages but also the chance to work on impactful projects that reshape how organisations operate.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Consultant - HubSpot in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the CRM and digital transformation space. Attend industry events, join relevant online communities, and don’t be shy about reaching out to potential colleagues on LinkedIn.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies of your previous CRM projects. This will not only demonstrate your expertise but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its recent projects. Be ready to discuss how your experience with HubSpot can help them achieve their goals, and think of questions that show your genuine interest in their work.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace CRM Consultant - HubSpot in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the CRM Consultant role. Highlight your HubSpot experience and any relevant projects you've worked on, so we can see how you fit into our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for CRM technology and digital transformation. Tell us why you're excited about this role and how you can contribute to our mission at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think critically and come up with innovative solutions, especially in CRM contexts.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caramel Talent
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with its features, functionalities, and recent updates. Being able to discuss how you've used HubSpot in past projects will show that you're not just familiar with the platform but also passionate about it.
✨Understand the Business Processes
Since this role involves working closely with clients to understand their business processes, take some time to research common challenges organisations face in CRM. Be ready to discuss how you would approach mapping these processes and designing solutions that meet client needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Think about specific situations where you gathered requirements, configured systems, or optimised workflows. This will demonstrate your analytical skills and ability to deliver practical solutions.
✨Engage with the Team Spirit
This role requires collaboration with various stakeholders, so be prepared to discuss how you work within a team. Share experiences where you've successfully collaborated with others, whether in a consultancy or agency setting, and highlight your willingness to learn from your colleagues.
