At a Glance
- Tasks: Lead AI-driven projects to optimise workflows and enhance operational efficiency.
- Company: Fast-growing digital agency working with global brands in exciting sectors.
- Benefits: Competitive salary, hybrid work model, and clear career progression.
- Other info: Dynamic environment with high visibility and influence across the business.
- Why this job: Be at the forefront of AI innovation and make a real impact on agency operations.
- Qualifications: Experience in marketing agencies and a passion for AI and automation.
The predicted salary is between 55000 - 75000 £ per year.
An exciting opportunity to join a fast growing, performance led digital agency working with global brands in the Events, Music and Festival space. This is a newly created role designed to support the next stage of growth. The business is looking for someone genuinely obsessed with AI, automation and systems, who is constantly testing new tools and thinking about how work can be done smarter and faster.
You will work closely with senior leadership to improve how the agency operates, starting with Paid Media but expanding across Creative, Strategy, Sales and Operations. The focus is on reducing manual work, improving data visibility and building scalable processes that allow the business to grow without unnecessary complexity. This role will suit someone who enjoys building, experimenting and implementing, rather than simply managing existing processes.
The Role
The agency is looking for a hands on AI Operations Manager to audit current workflows, identify opportunities and introduce AI driven solutions that improve speed, accuracy and output across the business. You will be responsible for testing, implementing and embedding smarter ways of working, with a strong focus on measurable efficiency and real impact.
Key Responsibilities
- AI & Automation
- Continuously explore emerging AI and automation tools
- Test and implement solutions that improve operational efficiency
- Build automation across reporting, internal processes and selected client workflows
- Run structured pilots, measure outcomes and scale what works
- Maintain a clear backlog of experiments and ideas
- Systems & Workflow Optimisation
- Audit existing workflows across Paid Media, Creative, Strategy, Sales and Operations
- Map the current technology stack and identify inefficiencies or duplication
- Implement improvements aligned with leadership priorities
- Support standardisation of core tools and processes
- Cross Functional Integration
- Work closely with department leads to improve handovers, collaboration and data flow
- Ensure CRM, reporting, finance and delivery systems are connected
- Support teams in refining and scaling their own efficiency initiatives
- Documentation & Adoption
- Document processes in a clear and simple way
- Create internal training and guidance
- Ensure new systems are embedded and adopted
- Commercial Impact
- Track time saved and operational capacity created
- Demonstrate the impact of improved systems on delivery and margin
- Provide leadership with visibility on progress and outcomes
Experience & Skills
- Experience within a marketing agency or performance led digital business
- Strong understanding of how agencies operate
- Hands on experience with workflow systems, CRM optimisation or automation
- Comfortable working with tools such as HubSpot, N8N, Claude or similar
- Passion for AI and curiosity about new technologies
- Working knowledge of scripting or coding is beneficial but not essential
- Strong communication and collaboration skills
- Comfortable working in a founder led, fast paced environment
What This Role Is
- A builder who enjoys testing and improving
- Someone curious and proactive about AI and systems
- A structured experimenter
- Focused on outcomes rather than theory
What This Role Is Not
Salary & Benefits Location: Manchester or London Hybrid working (2 to 3 days per week in office) High visibility and influence across the business Opportunity to shape how a fast growing agency operates Clear progression as the business scales
AI Operations Manager in Manchester employer: Caramel Talent
Join a dynamic and innovative digital agency that thrives on performance and creativity, where your passion for AI and automation will be at the forefront of transforming operations. With a hybrid working model in vibrant London or Manchester, you'll enjoy a collaborative culture that encourages experimentation and growth, alongside clear pathways for career advancement as the agency scales. This is an exceptional opportunity to make a tangible impact while working with global brands in the exciting Events, Music, and Festival sectors.
StudySmarter Expert Advice🤫
We think this is how you could land AI Operations Manager in Manchester
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like Caramel Talent!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the AI Operations Manager position at Caramel Talent, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when Caramel Talent is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted AI Operations Manager role at Caramel Talent!
We think you need these skills to ace AI Operations Manager in Manchester
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to Caramel Talent and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at Caramel Talent
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to Caramel Talent.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at Caramel Talent, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
