At a Glance
- Tasks: Lead AI-driven projects to optimise workflows and enhance operational efficiency.
- Company: Fast-growing digital agency working with global brands in exciting sectors.
- Benefits: Competitive salary, hybrid work model, and clear career progression.
- Other info: Dynamic environment with high visibility and influence across the business.
- Why this job: Be at the forefront of AI innovation and make a real impact on agency operations.
- Qualifications: Experience in marketing agencies and a passion for AI and automation.
The predicted salary is between 55000 - 75000 € per year.
An exciting opportunity to join a fast growing, performance led digital agency working with global brands in the Events, Music and Festival space. This is a newly created role designed to support the next stage of growth. The business is looking for someone genuinely obsessed with AI, automation and systems, who is constantly testing new tools and thinking about how work can be done smarter and faster. You will work closely with senior leadership to improve how the agency operates, starting with Paid Media but expanding across Creative, Strategy, Sales and Operations. The focus is on reducing manual work, improving data visibility and building scalable processes that allow the business to grow without unnecessary complexity. This role will suit someone who enjoys building, experimenting and implementing, rather than simply managing existing processes.
The agency is looking for a hands on AI Operations Manager to audit current workflows, identify opportunities and introduce AI driven solutions that improve speed, accuracy and output across the business. You will be responsible for testing, implementing and embedding smarter ways of working, with a strong focus on measurable efficiency and real impact.
Key Responsibilities- AI & Automation
- Continuously explore emerging AI and automation tools
- Test and implement solutions that improve operational efficiency
- Build automation across reporting, internal processes and selected client workflows
- Run structured pilots, measure outcomes and scale what works
- Maintain a clear backlog of experiments and ideas
- Systems & Workflow Optimisation
- Audit existing workflows across Paid Media, Creative, Strategy, Sales and Operations
- Map the current technology stack and identify inefficiencies or duplication
- Implement improvements aligned with leadership priorities
- Support standardisation of core tools and processes
- Cross Functional Integration
- Work closely with department leads to improve handovers, collaboration and data flow
- Ensure CRM, reporting, finance and delivery systems are connected
- Support teams in refining and scaling their own efficiency initiatives
- Documentation & Adoption
- Document processes in a clear and simple way
- Create internal training and guidance
- Ensure new systems are embedded and adopted
- Commercial Impact
- Track time saved and operational capacity created
- Demonstrate the impact of improved systems on delivery and margin
- Provide leadership with visibility on progress and outcomes
- Experience within a marketing agency or performance led digital business
- Strong understanding of how agencies operate
- Hands on experience with workflow systems, CRM optimisation or automation
- Comfortable working with tools such as HubSpot, N8N, Claude or similar
- Passion for AI and curiosity about new technologies
- Working knowledge of scripting or coding is beneficial but not essential
- Strong communication and collaboration skills
- Comfortable working in a founder led, fast paced environment
- A builder who enjoys testing and improving
- Someone curious and proactive about AI and systems
- A structured experimenter
- Focused on outcomes rather than theory
- Location: Manchester or London
- Hybrid working (2 to 3 days per week in office)
- High visibility and influence across the business
- Opportunity to shape how a fast growing agency operates
- Clear progression as the business scales
AI Operations Manager employer: Caramel Talent
Join a dynamic digital agency at the forefront of innovation in the Events, Music, and Festival sectors, where your passion for AI and automation will directly influence our growth trajectory. With a hybrid working model in vibrant London or Manchester, you'll enjoy a collaborative work culture that values experimentation and creativity, alongside clear opportunities for professional development as we scale. Be part of a team that prioritises efficiency and impact, ensuring your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land AI Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that AI Operations Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with AI and automation tools. This will not only demonstrate your passion but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its current workflows. Think about how you can bring value by improving their processes with AI. Be ready to share your ideas on how to make things smarter and faster.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to tailor your application to highlight your obsession with AI and your hands-on approach to problem-solving.
We think you need these skills to ace AI Operations Manager
Some tips for your application 🫡
Show Your Passion for AI:Make sure to highlight your obsession with AI and automation in your application. We want to see how you've tested new tools and thought about smarter ways of working, so share specific examples that showcase your enthusiasm!
Tailor Your Application:Don’t just send a generic CV and cover letter. We’re looking for someone who understands the unique challenges of a digital agency. Tailor your application to reflect how your experience aligns with our needs in Paid Media, Creative, Strategy, and Operations.
Be Clear and Concise:When documenting your experiences, keep it clear and straightforward. We appreciate well-structured applications that get straight to the point, especially when discussing your achievements and the impact of your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caramel Talent
✨Know Your AI Tools
Make sure you’re familiar with the latest AI and automation tools relevant to the role. Research tools like HubSpot, N8N, and Claude, and be ready to discuss how you’ve used similar technologies in past roles. This shows your genuine obsession with AI and your proactive approach to improving workflows.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've audited workflows or identified inefficiencies in previous positions. Be specific about the steps you took to implement solutions and the measurable outcomes that resulted. This will highlight your hands-on experience and ability to drive operational efficiency.
✨Show Your Collaborative Spirit
Since this role involves working closely with various departments, be ready to discuss how you’ve improved collaboration and data flow in past experiences. Share examples of how you’ve supported teams in refining their processes, as this will demonstrate your strong communication and teamwork skills.
✨Be Ready to Experiment
The agency is looking for someone who enjoys building and experimenting. Prepare to talk about times when you’ve tested new ideas or processes, and how you measured their success. This will show that you’re not just about managing existing systems but are also keen on innovating and implementing smarter ways of working.
