At a Glance
- Tasks: Gain hands-on experience in office management and customer service while supporting business operations.
- Company: CARAMEL ROCK, an educational charity empowering young people in the fashion industry.
- Benefits: Develop key skills, receive training, and grow into a full-time administrative role.
- Other info: Dynamic environment with opportunities for professional development and career growth.
- Why this job: Make a real impact while learning and contributing to a supportive organisation.
- Qualifications: IT skills, attention to detail, and a passion for teamwork.
The predicted salary is between 18000 - 25000 £ per year.
Seeking a motivated Business Administration Apprentice gaining hands-on experience in office management, customer service, and administrative support. Eager to contribute to business operations while developing key skills in organisation, communication, and teamwork.
About the Employer
CARAMEL ROCK is an educational charity that provides training and job opportunities. We focus on empowering and supporting young people to access varied training and opportunities within the fashion industry. We provide services for people of different academic levels and age groups, including young students on the verge of being expelled from school and seeking an intervention with our creative approach.
What You'll Do
- Work in both accounts and service departments
- Answer telephone calls promptly
- Advise the team of sites to attend by telephone and email
- Liaise with customers reference booking dates/times for our staff attendance
- Use IT skills for all job placements, parts purchasing and customer/supplier invoicing
- Use Excel and Word to record jobs attended by date and engineer
- Use Microsoft Outlook to email customers and engineers
- Prepare invoices and estimates from job sheets completed by engineers
- Take debit/credit card payments over the telephone via a virtual terminal
- Administer contract customer servicing paperwork
- Check stock levels on a weekly basis and arrange and/or order parts & cleaning products as required
- Accept delivery, unpack, check delivery notes and put them away in related stores
- Filling of invoices, job faxes/emails, remittances, purchase invoices
- Attend all relevant training courses
Training Outcome
Looking to grow into a full-time administrative role with opportunities to take on more responsibility, continue professional development, and contribute to the success of the organisation.
Skills Required
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Good timekeeping
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday, 9am - 4pm.
Expected Duration: 1 Year 1 Month
Training Provider
DAVIDSON TRAINING UK LIMITED
Operations Admin Apprentice in London employer: CARAMEL ROCK LTD
CARAMEL ROCK LTD is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and personal growth. As an Operations Admin Apprentice, you will benefit from hands-on training in a supportive environment, with opportunities to develop essential skills in office management and customer service, paving the way for a rewarding full-time career. The company values its employees, providing a platform for professional development and a chance to be part of a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Admin Apprentice in London
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Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
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Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check CARAMEL ROCK LTD’s own careers page too!
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We think you need these skills to ace Operations Admin Apprentice in London
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at CARAMEL ROCK LTD. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at CARAMEL ROCK LTD
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at CARAMEL ROCK LTD.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
