At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Caramel London, a creative brand in contemporary childrenswear.
- Benefits: Join a passionate team and gain valuable retail experience.
- Why this job: Be part of a growing brand and make a real impact in luxury fashion.
- Qualifications: Passion for fashion, excellent communication skills, and a team player attitude.
- Other info: Immediate start available in a vibrant Notting Hill boutique.
The predicted salary is between 28800 - 43200 £ per year.
Caramel is a British brand that launched in 1999 as a more creative and contemporary approach to childrenswear. At Caramel, we design, source, and manufacture our own collection which is sold in our boutiques in London, Japan, Paris, and on our website, as well as wholesale distribution to over 100 stockists worldwide. We are looking for a driven and innovative individual who is passionate about fashion and design, has the desire to invest in our brand, and wants to contribute to its growth.
Role Description
Caramel London seeks a full‐time Advisor for our Notting Hill Boutiques, who will ensure excellent customer service and maximise sales growth. The successful candidate will have a passion for fashion and a good understanding of luxury retail. This is an on‐site role located in London and looking for an immediate start if possible.
The role includes:
- Providing exceptional customer service at all times and maintaining a high level of approach and conversation.
- Consistently overachieving in sales, striving to increase personal and store targets.
- Actively seeking opportunities to sell and increase sales.
- Providing information for the weekly trade report to maximise business potential.
- Monitoring sales performance to highlight best and worst sellers.
- Communicating all out of stock issues.
- Ensuring all customers are encouraged to join our mailing list.
- Ensuring that the shop floor is fully operational for daily service.
- Keeping up to date with all product knowledge.
- Driving and delivering customer service standards to achieve an outstanding luxury service and quality experience.
- Ensuring all customers are dealt with professionally and in line with company standards and procedures.
- Developing customer relationships and maintaining an active customer base.
- Adhering to the highest dress and grooming standards required by company policy.
- Taking ownership of store standards and maintaining these to the highest level.
- Ensuring that stock is replenished regularly to maximise sales opportunities.
- Checking all deliveries are correct and reporting any discrepancies to your line Manager or Head Office.
Key Skills:
- Excellent communication/interpersonal skills.
- Team player.
- Immaculate presentation.
- Capable of understanding a luxury business.
- Ability to deliver the company vision to the highest of standards.
- To be able to go the extra mile.
- Childrenswear experience will be beneficial.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development, Retail Apparel and Fashion
Sales Advisor (Notting Hill) employer: Caramel London
Contact Detail:
Caramel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Notting Hill)
✨Tip Number 1
Get to know Caramel London inside out! Familiarise yourself with their collections and values. When you walk into that interview, show us your passion for the brand and how you can contribute to its growth.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a luxury retail environment. We want to see you shine in delivering that exceptional service that Caramel is known for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the company culture and might just land you an insider tip for your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Caramel family.
We think you need these skills to ace Sales Advisor (Notting Hill)
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or insights that highlight your enthusiasm for the industry and how it aligns with Caramel's creative approach.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you can contribute to our brand's growth and success!
Highlight Customer Service Skills: Since this role is all about providing exceptional customer service, be sure to include examples of how you've gone above and beyond for customers in the past. Show us that you can deliver the luxury experience we strive for!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Caramel London
✨Know Your Fashion Stuff
Make sure you brush up on the latest trends in childrenswear and luxury retail. Being able to discuss current styles and how they relate to Caramel's brand will show your passion and understanding of the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating a fantastic shopping experience.
✨Be Ready to Talk Sales
Since maximising sales growth is key, come prepared with ideas on how you would approach selling in the boutique. Think about strategies to engage customers and encourage them to join the mailing list or make a purchase.
✨Dress to Impress
As this is a luxury retail position, your presentation matters. Dress smartly and in line with the brand's aesthetic to demonstrate that you understand the importance of image in the fashion industry.