We are a dynamic creative agency looking for an experienced Print Production & Account Manager to join our team in Harborne. This is a fast-paced, dual-focused role where you will act as the vital bridge between our clients and our trusted print supply chain. You will be responsible for translating client briefs into high-quality physical assets, estimating and purchasing print competitively, and managing trade suppliers to ensure flawless execution and on-time delivery.
Key Responsibilities
- Client Management: Act as the primary point of contact for clients on all print projects, managing expectations, providing technical advice, and delivering exceptional customer service.
- Print Buying & Procurement: Estimate, quote, and source print, POS, and packaging materials from trade suppliers, negotiating the best rates without compromising quality.
- Production Management: Oversee jobs from initial brief to final delivery, ensuring artwork is print-ready and production schedules are strictly met.
- Supplier Relations: Maintain and build relationships with a robust roster of print suppliers, continuously evaluating performance and quality control.
- Budget Tracking: Manage project margins, track costs, and ensure all print jobs remain profitable.
What We’re Looking For
- Proven Agency Experience: At least 3+ years working inside a creative agency, print management firm, or a busy client-facing print environment.
- Technical Print Knowledge: A deep understanding of litho, digital, and wide-format printing processes, as well as paper substrates, finishes, and binding techniques.
- Commercial Savvy: Strong negotiation skills with a track record of buying print cost-effectively.
- Client-Facing Confidence: Excellent communication skills, with the ability to confidently present ideas, handle queries, and resolve issues under pressure.
- Software: Good working knowledge of Excel and database management would be beneficial
- Location & Commute: Ability to work from our Harborne office 3 days a week, Monday to Wednesday (easily commutable from across Birmingham and the West Midlands, with great local amenities).
Print Production & Account Manager in Birmingham employer: Caramba Careers
Caramba Careers is an attractive employer due to its dynamic work culture and commitment to professional development. Employees have the opportunity to work on diverse projects and build strong relationships with clients and suppliers.
