People and Culture Senior Advisor in London

The People and Culture team is a small close-knit group, with expertise covering recruitment, employee support, coaching, legal and policy advice, data analytics, pay and benefits, training, and health and safety. Members of the team have specialist interests in neurodiversity, EDI, and maintaining the company’s B Corp status. The People and Culture Senior Advisor is a key connection with individual departments, building long-term working relationships with employees and leaders. This role is an opportunity to contribute to a positive working culture, providing expert advice and participating in improvement projects. Your expertise will support line managers to maintain a positive and high-performing working environment. You will be calm, reflective and sensitive, and have a real commitment to supporting the people who work here.

Key responsibilities and qualifications:

• Develop high-trust working relationships with line managers, meeting regularly to advise on employee issues and offer guidance and support.
• Oversee recruitment, with a focus on providing a positive experience for candidates at every stage of their contact with us.
• Support managers to define recruitment needs and identify talented candidates.
• Resolve complex or sensitive employee issues, showing patience and perseverance, seeking input from other team members where appropriate.
• Use standard and adapted templates to provide regular data for people plans and manager dashboards.
• Demonstrate attention to detail and accuracy when processing payroll and pensions.
• Provide an objective and balanced approach to complex casework, including investigations and, under guidance, informal resolution of concerns.
• Maintain excellent quality written records, including file notes, investigation reports and other documentation.
• Contribute to the review and development of company policies and procedures, showing a proactive interest in keeping your own knowledge and understanding up to date.
• Deliver and co-coordinate company onboarding or training to individuals or small groups, building connection through each interaction and building trusted relationships at all levels.
• Have a calm and considered approach to finding solutions, with a willingness to consider all views.
• Possess a good understanding of HR best practice and employment law.
• Have excellent verbal and written communication skills, with the ability to adjust for your audience.
• Be able to resolve conflict or misunderstandings with sensitivity and care.
• Demonstrate analytical and reporting skills, ideally with experience providing information for data dashboards.
• Possess the highest standards of confidentiality and discretion, handling sensitive information safely.
• Act as a fair and neutral people professional, capable of coordinating investigations as part of casework.
• Be highly organised and accurate, maintaining excellent quality records and meeting notes.
• Have experience with payroll and pensions, including hands-on use of payroll systems.
• Have conducted initial-stage screening or interviews and overseen selection processes.
• Be comfortable using an HRIS for maintaining employee records, recruitment and performance tracking.
• Have at least one year’s experience working at Senior Advisor level.
• Be CIPD qualified, or working towards this with equivalent experience.

Desirable Extras:

• Experience of working in an engineering or technology environment.
• Have worked with skills matrices or performance development programmes.
• Familiarity with PeopleHR (HRIS), Quickbooks (Payroll) and NetSuite (HR ticket tracking).

About the company:

Carallon is a product research and development company creating industry-leading award-winning products with a clear focus on quality and reliability. Based in London, we specialise in industrial hardware, software design, quality assurance and manufacturing for the entertainment industry, encompassing lighting control, LED video processing and motion control. We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base. We are wholly employee-owned, and a certified B Corp. Working with us means working within a culture that values innovation, quality, supportiveness and flexibility.