At a Glance
- Tasks: Lead a major transformation programme in retail tech, focusing on forecasting and replenishment.
- Company: Join a global retailer at the forefront of innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a chance to influence large-scale transformations.
- Why this job: Shape the future of retail technology and drive impactful change.
- Qualifications: 10+ years in project management with retail experience; strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Reading - hybrid
Travel: Dublin occasionally
Salary & Package: Competitive
Caraffi is recruiting on behalf of a global retailer for an experienced Tech Delivery Manager to lead the end‑to‑end delivery of a major transformation programme focused on Forecasting, Allocation & Replenishment. This flagship initiative will introduce a new Smart Retail Ordering capability, reshaping systems, processes, and ways of working across the global business.
This role requires a delivery leader with strong strategic oversight and hands‑on execution capability - someone who can navigate complex stakeholder landscapes, enforce robust governance, and align cross‑functional teams to deliver outcomes that directly support long‑term commercial and operational objectives.
What You’ll Do
- Lead the end‑to‑end delivery of a business‑critical transformation programme across people, process, and technology
- Define and own delivery scope, timelines, milestones, resource plans, and critical dependencies
- Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution, and escalation
- Engage and influence senior stakeholders across the organisation and third‑party vendors to maintain alignment and momentum
- Manage multi‑functional delivery teams (internal and external), ensuring clarity of roles, accountability, and progress
- Track KPIs, budgets, and delivery performance, reporting regularly to senior leadership
- Ensure adherence to best‑practice delivery standards across configuration, testing, deployment, and implementation
- Integrate change management, communications, and training into the delivery plan to support adoption and long‑term process improvement
- Champion the mandated delivery approach while continuously seeking opportunities to optimise performance
What You’ll Bring
- 10+ years’ experience in Project or Programme Management delivering complex, large‑scale solutions
- Retail experience is essential; exposure to Forecasting, Allocation, or Replenishment is highly advantageous
- Experience delivering technology‑enabled change, including SaaS configuration, testing, and deployment
- Strong understanding of testing phases including ST, SIT, E2E and Performance Testing
- Experience in cutover planning, implementation methodologies, process redesign, and operating model change
- Familiarity with Agile, Waterfall, and Hybrid delivery approaches, with the ability to apply them pragmatically
- Exceptional stakeholder management and communication skills, with proven influence at senior levels
- Demonstrated ability to navigate ambiguity and complexity while maintaining delivery momentum
- Strong resource planning and management capability across multi‑disciplinary teams
- Experience working closely with Technology teams and third‑party vendors on major platform rollouts
- Strong commercial acumen with experience managing multi‑million‑pound budgets
- High emotional intelligence, resilience, and a collaborative leadership style
Desirable Experience
- Experience with Allocation, Replenishment, or Forecasting systems
- Exposure to large‑scale retail transformation programmes
- Experience working with offshore delivery teams
- Knowledge of enterprise retail platforms and integration patterns
- Background in process optimisation or operating model design
Tech Delivery Manager – Forecasting, Allocation & Replenishment in Reading employer: Caraffi
At Caraffi, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Reading location provides a hybrid working environment, allowing for flexibility while engaging in a transformative programme that shapes the future of retail. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to lead impactful projects within a global retailer, making your contributions truly meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Delivery Manager – Forecasting, Allocation & Replenishment in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in tech delivery management. Tailor your responses to show how you can lead their transformation programme effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with forecasting, allocation, and replenishment clearly and confidently. Highlight your strategic oversight and hands-on execution skills to demonstrate you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Tech Delivery Manager role!
We think you need these skills to ace Tech Delivery Manager – Forecasting, Allocation & Replenishment in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Tech Delivery Manager. Highlight your experience in project management, especially in retail and technology-enabled change. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this transformation programme. Share specific examples of your past successes in managing complex projects and engaging stakeholders.
Showcase Your Leadership Style:We’re looking for someone with a collaborative leadership style. In your application, give us a glimpse of how you’ve led multi-functional teams and navigated complex stakeholder landscapes in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who take that extra step to connect with us directly.
How to prepare for a job interview at Caraffi
✨Know Your Stuff
Make sure you brush up on your knowledge of Forecasting, Allocation, and Replenishment systems. Familiarise yourself with the latest trends in retail technology and be ready to discuss how you've successfully delivered similar projects in the past.
✨Stakeholder Savvy
Prepare to showcase your exceptional stakeholder management skills. Think of examples where you've influenced senior leaders or navigated complex stakeholder landscapes. This will demonstrate your ability to engage and align teams effectively.
✨Showcase Your Delivery Approach
Be ready to talk about your experience with different delivery methodologies like Agile, Waterfall, and Hybrid. Share specific instances where you've applied these approaches pragmatically to achieve successful outcomes in your projects.
✨Emphasise Your Leadership Style
Highlight your collaborative leadership style and emotional intelligence. Prepare to discuss how you've managed multi-functional teams and maintained delivery momentum, especially in ambiguous situations. This will show that you're not just a manager, but a true leader.