Account Specialist

Account Specialist

Full-Time 36000 - 44000 £ / year (est.) On-site
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At a Glance

  • Tasks: Manage recruitment processes and build strong relationships with clients and suppliers.
  • Company: Caraffi, a transformative talent acquisition company.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on service excellence.
  • Why this job: Join us to revolutionise talent acquisition and make a real impact in the recruitment industry.
  • Qualifications: Experience in recruitment, exceptional communication, and negotiation skills.

The predicted salary is between 36000 - 44000 £ per year.

At Caraffi, we don’t just fill roles — we transform talent acquisition into a strategic engine for business performance. We’re looking for an account specialist who’s ready to shake things up. Someone who can spot brilliance in a sea of LinkedIn profiles, build meaningful connections, and help our clients become inclusive, purpose-led employers of choice.

You will be responsible for facilitating the hiring process of contract employees, managing day to day account activities, ensuring outstanding customer service and managing relationships between the customer (hiring managers) and the approved vendors.

Responsibilities:

  • Manage the vacancy fulfilment process from requisition creation to candidate start of assignment
  • Exercise screening techniques that ensure only high-quality résumés are forwarded to the customer for review
  • Coordinate the candidate interview process on behalf of the hiring managers
  • Successfully negotiate the bill rates to ensure they are aligned with current market rates and closely related to the necessary job criteria
  • Confirm assignment logistics between hiring manager and supplier regarding the contractors’ assignment information (i.e., start and end date, location, rates, hours, etc.)
  • Manage and facilitate all on-boarding activities to ensure timely start dates
  • On-going worker management including end date and assignment negotiations
  • Manage and facilitate all off-boarding activities in timely manner
  • Act as the main point of contact and maintain all supplier relationships
  • Interact daily with hiring managers and suppliers to resolve programme related issues
  • Appropriately manage the customer and supplier relationship by building a professional rapport, following up consistently, and by maintaining ongoing contact and communication
  • Act as a cooperative and contributing team member to ensure that a high level of service is always offered to both customers and suppliers
  • Proactively identify service delivery issues and provide appropriate and timely solutions

About you:

  • Experience as a proven recruiter with hands on delivery background
  • A proven track record in exceptional account delivery
  • A deep understanding of the recruitment industry
  • Exceptional communication and negotiation skills
  • Ability to manage overall service, stakeholders, and end to end recruitment cycle including sourcing and candidate management
  • Good understanding of IR35 and NPW legislation
  • Experienced recruitment background with solid understanding of corporate services roles
  • Proven track record of providing excellent customer service to SLA's and experience of managing key customer relationships

Account Specialist employer: Caraffi Limited

As a Talent Acquisition Administrator at our company, you will be part of a dynamic and supportive work culture that values collaboration and employee growth. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional development and skill enhancement. Join us in a role where your contributions directly impact our reputation as an exceptional employer, all while working in a vibrant location that fosters innovation and teamwork.

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Contact Details:

Caraffi Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Specialist

✨Dive into the Talent Acquisition Community

Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!

✨Show Off Your Expertise at Recruitment Events

Attend recruitment fairs and industry conferences where companies, including Caraffi Limited, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!

✨Leverage Your University Connections

If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like Caraffi Limited!

✨Tailor Your Digital Footprint

Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!

We think you need these skills to ace Account Specialist

Recruitment Skills
Account Management
Customer Service
Negotiation Skills
Stakeholder Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at Caraffi Limited that you're genuinely invested in the field.

Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.

Tailor Your CV for the Job:When applying for Account Specialist at Caraffi Limited, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!

Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!

How to prepare for a job interview at Caraffi Limited

✨Know Your Sourcing Strategies

In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!

✨Value of Employer Branding

Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch Caraffi Limited to potential candidates and maintain a consistent brand image across platforms.

✨Demonstrate Your Interviewing Skills

Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.

✨Engage with Data and Metrics

Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!