At a Glance
- Tasks: Handle calls, book appointments, and provide top-notch customer service.
- Company: Join Car Planet, a rapidly growing used car supermarket in the UK.
- Benefits: Competitive salary, uncapped commission, free parking, and 28 days holiday.
- Other info: Fun, friendly environment with great career growth opportunities.
- Why this job: Be part of an exciting team and grow your career with us!
- Qualifications: Strong communication skills; customer service experience is a plus.
The predicted salary is between 12000 - 18000 £ per year.
Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car supermarket in the UK. Having 3 sites in under 3 years is proof that growth is the aim of the game. Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent!
What We Offer:
- Competitive Salary + Bonuses
- Opportunities for Career Growth
- Fun, friendly, and supportive Work Environment
Key Responsibilities:
- Handle inbound and outbound calls with professionalism
- Booking in appointments for vehicle viewings (commission per booking)
- Provide excellent customer service and resolve inquiries efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve performance targets
What We're Looking For:
- Strong communication and problem-solving skills
- Ability to stay calm under pressure
- Basic computer knowledge
- Previous experience in customer service (a plus, but not required)
Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us!
Salary: £15,000 basic with an achievable first-year OTE of £60,000
Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday
Hours: Week 1: Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2: Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off)
Job Types: Full-time, Permanent
Benefits: Company events, Employee discount
Education: A-Level or equivalent (preferred)
Experience: Customer service: 1 year (preferred)
Telesales Executive employer: Car Planet
Car Planet is an exceptional employer, offering a vibrant and supportive work culture that fosters personal and professional growth. With competitive salaries, uncapped commission opportunities, and a fun environment, employees are encouraged to thrive while contributing to the company's ambitious goal of becoming the UK's largest used car supermarket. Located in Enfield, our team enjoys the benefits of free onsite parking and a dynamic atmosphere that makes every day exciting.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company inside out! Research Car Planet, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for helping people find their perfect car.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable handling calls. The better you are at connecting with people, the more likely you are to book those appointments and earn that commission!
✨Tip Number 3
Be ready to showcase your problem-solving skills during interviews. Think of examples from your past experiences where you’ve turned a tough situation into a win. This will help you stand out as someone who can handle pressure like a pro.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team and growing with us at Car Planet!
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping people shine through. We love candidates who are excited about the role and can communicate that energy in their words!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in customer service. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your strengths!
Be Professional Yet Friendly:Since this is a telesales role, your written communication should reflect the friendly and professional tone we value. Keep it conversational but polished – we want to get a sense of your personality!
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Car Planet
✨Know Your Product
Before the interview, take some time to research Car Planet and its offerings. Familiarise yourself with their range of vehicles and any unique selling points. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Practice Your Communication Skills
As a Telesales Executive, strong communication is key. Practice speaking clearly and confidently about your previous experiences in customer service. You might even want to role-play common scenarios with a friend to get comfortable with handling inquiries.
✨Show Your Problem-Solving Skills
Think of examples from your past where you've successfully resolved customer issues. Be ready to share these during the interview, as it demonstrates your ability to stay calm under pressure and find solutions quickly.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows you're genuinely interested in the position and eager to contribute.
