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- Tasks: Join our team as a Sales Administrator, handling customer enquiries and maintaining accurate records.
- Company: Be part of a dynamic Car Supermarket in Watford with over 1000 pre-owned vehicles.
- Benefits: Enjoy a competitive salary, performance bonuses, company events, and employee discounts.
- Why this job: This role offers a chance to develop your skills in a collaborative environment while delivering top-notch customer service.
- Qualifications: You need strong attention to detail, excellent communication skills, and 2 years of administrative experience.
- Other info: Flexible working hours with a mix of 5 and 6-day weeks; must be able to commute to Watford.
The predicted salary is between 20000 - 24000 £ per year.
We have an opportunity for a Sales Administrator to join our new Car Supermarket based in Watford (stocking 1000+ pre-owned vehicles). We are looking for a highly organised, collaborative and flexible person to be part of our team. The ideal candidate will be someone who loves systems, customer service skills, excellent written and organisational skills and a keen eye for detail.
What will you be doing?
- Handle inbound and outbound email/phone enquiries and direct customers to the relevant teams
- Ensure accurate records for parts, service and sales are kept and updated in a timely manner
- Ensure vehicle documents are scanned on our system for sales team and customers
- Process customer documents and transfer v5 ownership on sold vehicles
- Liaise with the sales team to ensure sales diaries are accurate and up to date
What do you need for this role?
- Self-motivated with a commitment to deliver an unparalleled level of customer service
- Very strong attention to detail
- Excellent interpersonal skills and the ability to communicate effectively with internal members of staff
- Excellent administration skills
The Package
- Basic Salary: £24,000 to £28,000 per annum (depending on experience)
The Hours
- Week 1: 6 day working week (Saturday mandatory)
- Week 2: 5 day working week (Saturday mandatory)
- Working hours: 08:45 - 18:00 or 11:45 - 21:00
If you're keen to learn more about this opportunity, apply now with your CV.
Job Type: Full-time
Pay: £24,000.00-£28,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- Company events
- Employee discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Watford, WD3 3RT: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 2 years (required)
Work Location: In person
Sales Administrator / Receptionist employer: Car Planet
Contact Detail:
Car Planet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Receptionist
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the sales process of pre-owned vehicles. Understanding the terminology and common practices will help you communicate effectively with both customers and the sales team.
✨Tip Number 2
Brush up on your customer service skills by practising active listening and problem-solving techniques. Being able to address customer inquiries efficiently will set you apart as a candidate who can deliver exceptional service.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed records or documentation in previous roles. Being able to demonstrate your attention to detail will be crucial for this position.
✨Tip Number 4
Network with current employees or professionals in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use during interviews to highlight your fit for the team.
We think you need these skills to ace Sales Administrator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your organisational skills and attention to detail, as these are key for the Sales Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've successfully managed administrative tasks in previous roles.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and any experience with handling enquiries via email or phone. This will demonstrate your suitability for the role's communication requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Car Planet
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the demands of the role.
✨Emphasise Customer Service Experience
Since the role involves direct customer interaction, be ready to discuss your previous customer service experiences. Highlight specific situations where you went above and beyond to assist a customer.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, so prepare to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your work.
✨Familiarise Yourself with the Company
Research the car supermarket and understand their values and services. Being knowledgeable about the company will show your genuine interest in the position and help you tailor your responses during the interview.
