At a Glance
- Tasks: Support 300 staff with IT, compliance, and security tasks in a hands-on role.
- Company: Join a fast-growing business with a direct line to the CEO.
- Benefits: Competitive salary, career growth, and a chance to shape processes.
- Other info: Opportunity to broaden your skills beyond IT into operational compliance.
- Why this job: Make a real impact by ensuring smooth operations and security.
- Qualifications: 2-4 years of IT support experience and strong Microsoft 365 skills.
The predicted salary is between 30000 - 40000 € per year.
We’re hiring our first in‑house IT & Compliance Coordinator to support around 300 staff and help keep our business running smoothly and securely. This is a broad, hands‑on role combining IT support, system testing, stock security, and compliance/H&S administration. It’s ideal for someone with solid IT support experience who is organised, process‑driven, and keen to take ownership of wider responsibilities.
Key Responsibilities
- Manage Microsoft 365 accounts, staff access, and devices
- Provide day‑to‑day support for laptops, printers, VOIP, networking, and CCTV
- Maintain updates, backups, and IT security basics (antivirus, firewalls)
- QC/UAT internal systems before rollout; flag issues to developers
- Support stock tracking and security via IT systems (CCTV, logins, stock registers)
- Maintain compliance logs, staff access records, and reporting templates
- Assist managers with H&S checks (fire safety, workstation setup, equipment logs)
- Raise and elevate compliance or H&S issues as needed
- Monitor IT‑driven security (CCTV, access control, stock records)
- Work with operations to ensure vehicles are logged, located, and secure
- Support audits and investigations into stock discrepancies
- Handle GDPR requests, including SAR requests
- Site visits to all branches (main base is Mega) – must be able to drive
Requirements
- 2–4 years’ IT support/sysadmin experience
- Strong Microsoft 365 and basic networking skills
- Organised, process‑driven, with attention to detail
- Comfortable working independently and liaising with multiple departments
- Experience with an RMM
- Experience with VoIP systems
- Experience with asset management
- Experience with Unifi Networks
- Experience with CCTV/stock tracking systems
- Familiarity with H&S or compliance admin
- Interest in broadening beyond IT into operational compliance
Why Join
- Visible role reporting directly to the CEO
- Mix of IT, compliance, and fleet/site security
- Opportunity to shape processes in a fast‑growing business
IT Support & Systems Coordinator in London employer: Car Planet
Join a dynamic and fast-growing company where your role as an IT Support & Systems Coordinator will be pivotal in supporting our 300 staff members. We offer a collaborative work culture that values innovation and process improvement, alongside opportunities for professional growth and development. With direct access to the CEO and a unique blend of IT and compliance responsibilities, you'll have the chance to make a significant impact while enjoying a supportive environment that prioritises employee well-being and security.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Systems Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their IT systems and compliance needs so you can show off your knowledge and how you can help keep things running smoothly.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle some real-world scenarios during interviews. They might ask you how you'd handle a tech issue or a compliance challenge, so think through your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace IT Support & Systems Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your IT support experience and any relevant skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for IT and compliance come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and take ownership of challenges, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Car Planet
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 skills and any relevant IT support experience. Be ready to discuss specific tools and systems you've worked with, especially those mentioned in the job description like VoIP and CCTV systems.
✨Show Off Your Organisational Skills
This role requires a process-driven mindset, so come prepared with examples of how you've managed IT projects or compliance tasks in the past. Highlight your attention to detail and how it has positively impacted your previous workplaces.
✨Be Ready for Scenario Questions
Expect questions that test your problem-solving abilities. Think about potential IT issues that could arise in a busy office and how you would handle them. This will show your proactive approach and readiness to take ownership.
✨Demonstrate Your Communication Skills
Since you'll be liaising with multiple departments, it's crucial to showcase your ability to communicate effectively. Prepare to discuss how you've collaborated with others in the past, especially in resolving IT-related issues or compliance matters.
