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- Tasks: Handle calls, book appointments, and provide top-notch customer service.
- Company: Join Car Planet, a rapidly growing used car supermarket in the UK.
- Benefits: Competitive salary, uncapped commission, free parking, and 28 days holiday.
- Why this job: Be part of an exciting team and grow your career in sales.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 18000 - 42000 £ per year.
Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car supermarket in the UK. Having 3 sites in under 3 years is proof that growth is the aim of the game.
Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent!
What We Offer:
- Competitive Salary + Bonuses
- Opportunities for Career Growth
- Fun, friendly, and supportive Work Environment
Key Responsibilities:
- Handle inbound and outbound calls with professionalism
- Booking in appointments for vehicle viewings (commission per booking)
- Provide excellent customer service and resolve inquiries efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve performance targets
What We're Looking For:
- Strong communication and problem-solving skills
- Ability to stay calm under pressure
- Basic computer knowledge
- Previous experience in customer service (a plus, but not required)
Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us!
Salary: £15,000 basic with an achievable first-year OTE of £60,000
Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday
Hours: Week 1: Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2: Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off)
Job Types: Full-time, Permanent
Education: A-Level or equivalent (preferred)
Experience: Customer service: 1 year (preferred)
Telesales Executive in Enfield employer: Car Planet
Contact Detail:
Car Planet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Enfield
✨Tip Number 1
Get to know the company inside out! Research Car Planet, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for helping people, which is exactly what they're looking for.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you stay calm under pressure and nail those tricky questions during the interview.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples from your past experiences where you’ve resolved issues efficiently. This will demonstrate that you can handle customer inquiries like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Car Planet. Let’s grow together!
We think you need these skills to ace Telesales Executive in Enfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping people shine through. We love candidates who are excited about the role and can communicate that energy in their words!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or communication skills that align with what we're looking for at Car Planet.
Be Professional Yet Friendly: Remember, we’re looking for someone who can handle calls with professionalism but also has a friendly approach. Your written application should reflect this balance – be approachable while maintaining a professional tone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Car Planet
✨Know Your Product
Before the interview, take some time to research Car Planet and its offerings. Familiarise yourself with their car stock and any unique selling points. This will show your enthusiasm for the role and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Telesales Executive, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to demonstrate your problem-solving skills during the interview.
✨Prepare for Common Questions
Think about potential questions related to customer service and sales. Be ready to discuss how you've handled difficult customers or situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Team Spirit
Car Planet values collaboration, so be prepared to talk about how you work well in a team. Share examples of how you've contributed to team goals or supported colleagues in previous roles. This will highlight your fit within their dynamic environment.
