At a Glance
- Tasks: Lead and develop a high-performing call centre team to drive sales success.
- Company: Join Car Planet, one of the UK's fastest-growing used car supermarkets.
- Benefits: Earn a competitive salary with uncapped commission and real career progression.
- Other info: Collaborative culture with opportunities for growth across two thriving branches.
- Why this job: Make an impact in a dynamic environment while leading a motivated team.
- Qualifications: 2+ years managing a sales call centre and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Enfield (EN3)
Salary: £30,000 basic + commission (OTE £66,000+)
Hours: Monday–Saturday, 9:00 AM – 6:00 PM (with every other Wednesday off)
About Us
Car Planet is one of the UK’s fastest-growing used car supermarkets, with over 1,500 vehicles in stock and more than 1,500 sales each month. We’re driven by a mission to deliver a seamless, customer-first car-buying experience powered by smart data and great people.
Our Watford and Barnet branches are supported by a high-performing call centre team focused on turning digital leads into showroom appointments—and that’s where you come in.
The Role
We’re looking for an experienced Sales Call Centre Manager to lead and scale our in-house team. You’ll start by managing a team of 5 agents, with the opportunity to grow this to 10, driving performance through coaching, structure, and data-led decision making.
Key Responsibilities
- Lead, train, and develop the call centre team to consistently hit appointment targets
- Conduct daily call audits and provide hands-on coaching
- Run team briefings and 1:1 performance sessions
- Monitor KPIs including response times, conversion rates, and call-to-appointment ratios
- Improve scripts, workflows, and sales techniques
- Analyse performance data and present insights to senior leadership
- Collaborate with sales managers to ensure high-quality appointments
- Foster a high-performance, motivated team culture
What We’re Looking For
- Minimum 2 years’ experience managing a sales call centre or high-volume phone sales team
- Proven ability to coach teams to exceed targets
- Strong leadership and communication skills
- Data-driven mindset with a focus on optimisation
- Experience with objection handling and sales scripting
- Automotive experience is a bonus, not essential
What We Offer
- OTE £66,000+ with uncapped commission
- Real career progression in a fast-growing business
- Work across two thriving branches (Watford & Barnet)
- High-energy, collaborative culture with real ownership
If you’re ready to take the lead in a fast-paced, results-driven environment, we’d love to hear from you. Apply now or reach out directly for more info!
Call Center Sales Manager in Enfield employer: Car Planet
Car Planet is an excellent employer that offers a vibrant and supportive work culture in Enfield, UK, where employees can thrive and grow. With competitive salaries, uncapped commission potential, and a focus on career advancement, team members enjoy attractive benefits such as free parking and generous holiday leave, making it a rewarding place to build a successful career.
StudySmarter Expert Advice🤫
We think this is how you could land Call Center Sales Manager in Enfield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Call Center Sales Manager at Car Planet, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Car Planet. Tailor your message to explain why you’re drawn to them and how you can contribute as a Call Center Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Call Center Sales Manager in Enfield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Car Planet:When writing your cover letter, make sure to tailor your message specifically for Car Planet. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Car Planet
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Car Planet that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Car Planet that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Car Planet’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
