Aftersales Manager: Lead Service & Satisfaction

Aftersales Manager: Lead Service & Satisfaction

Full-Time On-site
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Car Planet is seeking a dedicated Aftersales Manager to lead our aftersales department, shaping strategies to boost customer satisfaction and retention. You will oversee daily operations, staffing, scheduling, and budget management while delivering cost-effective service. The role requires strong leadership, CRM proficiency, and a commercial mindset. You will handle escalations, coordinate with our Warranty partner, ensure FCA compliance, and report progress to the Workshop Manager. #J-18808-Ljbffr

Aftersales Manager: Lead Service & Satisfaction employer: Car Planet

Join our dynamic team in Enfield as a Vehicle Mechanic, where you'll enjoy a supportive work culture that prioritises employee growth and development. With access to a state-of-the-art workshop and competitive pay ranging from Β£30k to Β£60k, plus performance bonuses and generous benefits like 28 days of annual leave, we are committed to providing a rewarding and fulfilling work environment for skilled technicians looking to make a difference.

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Contact Details:

Car Planet Recruitment Team