At a Glance
- Tasks: Shape digital journeys and improve customer experiences in car finance.
- Company: Join Car Finance 247, a leading digital car finance platform in Manchester.
- Benefits: Enjoy subsidised parking, free gym access, birthday off, and career progression.
- Other info: Be part of a passionate team focused on innovation and exceptional service.
- Why this job: Make a real impact on customer journeys and drive change with data insights.
- Qualifications: Experience in product analysis, SQL skills, and strong analytical capabilities.
The predicted salary is between 45000 - 55000 £ per year.
At Car Finance 247, we help customers find the right car finance through digital journeys supported by expert teams and strong partner relationships. Our Customer team focuses on improving the application journey, Members’ Area, and wider customer experience so we can make car finance simpler, faster, and better for customers.
You’ll join our Customer team as a hands-on Product Analyst, helping shape the digital journeys used by customers, partners, and internal teams throughout the application process and Members’ Area. This role is about understanding where journeys create friction, where we miss opportunities, and where better insight can lead to better customer and business outcomes. You’ll use data, customer feedback, operational insight, and stakeholder input to identify problems worth solving, size the opportunity, and define clear, testable changes.
You’ll work closely with Product, Technology, Operations, Compliance, and Customer teams to explore problems, map journeys, facilitate workshops, and turn insight into well-defined product improvements. SQL, product analytics, journey mapping, wireframing, and experimentation will all be important parts of how you work. We release little and often, measure the impact, and iterate. Continuous discovery, prototyping, experimentation, and A/B testing are central to how we build - not activities that happen separately from delivery.
Experience in regulated financial services, Consumer Duty, agile delivery, or modern product discovery would be valuable, but it’s not essential. What matters most is how you think: curious, structured, evidence-led, and focused on improving outcomes for customers and the business.
What you’ll do
- Identifying, sizing, and prioritising opportunities across customer-facing and partner-facing journeys
- Interrogating journey and funnel performance using SQL and product analytics tooling
- Mapping current-state and future-state customer journeys and business processes
- Facilitating discovery and design workshops with stakeholders across the business
- Bringing quantitative data, customer feedback, and operational insight into a single view
Defining the work
- Translating insight into clear user stories, acceptance criteria, and business requirements
- Producing wireframes and prototypes to test and align on concepts ahead of build
- Capturing data, regulatory, and non-functional requirements alongside functional ones
- Working with Design and Engineering through elaboration to refine the solution
Prioritisation and business cases
- Building data-led business cases that support prioritisation of the product roadmap
- Quantifying the expected commercial and customer outcome impact of proposed changes
- Presenting analysis and recommendations to the team and senior stakeholders
- Acting as a key link between the Customer team and Product and Technology on cross-functional initiatives
Measurement and iteration
- Defining success measures up front and tracking them once a change is live
- Designing and analysing A/B tests and experiments
- Closing the loop between forecast impact and actual impact for customers and partners
- Feeding what you learn back into the roadmap and backlog
About You
Essential
- Demonstrable experience in a business analyst, product analyst, or product owner role
- Strong, hands-on analytical capability, including SQL - writing your own queries and being comfortable working with data independently
- Product analytics platforms (PostHog, Google Analytics, or similar)
- Experience of process and customer journey mapping, and of using the output to drive change
- The ability to turn an ambiguous business problem into clearly defined, testable requirements
- Experience of writing user stories and acceptance criteria in an agile delivery environment
- Excellent stakeholder management and workshop facilitation across technical and non-technical audiences
- Clear, concise written communication that works for both delivery teams and senior stakeholders
Desirable
- Spreadsheet or business intelligence (BI) based modelling, reporting, and presentation of findings
- Experience within financial services, motor finance, or another regulated industry
- Understanding of Consumer Duty and its implications for journey and product design
- Experience of experimentation and A/B testing methodology
- Exposure to data warehouse or reporting environments, and dashboard design
- Wireframing and prototyping tools (Figma, Balsamiq, Miro, or similar)
- Experience of partner-facing or third-party-facing products and integrations
About Us
- Subsidised Onsite Parking
- A great working environment with free fruit and juice bars
- Birthday off!
- Onsite Gym
- Free transport to and from Piccadilly Train station
- Free Barista bar serving teas and coffees
- Excellent career progression
About Team 247
We’re more than the UK’s #1 digital car finance platform. We’re a Manchester tech business that’s reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we’re on a mission to make car finance simple, fast, and customer-first.
We’ve got big goals – and the roadmap to get there. Join us and be part of something exciting.
Our values Passion, Ownership, Resilience and Togetherness define how we work and win. We look for people who bring energy and drive, take accountability, push through challenges, and back their teammates. If you care about doing a great job, stepping up when it matters, and succeeding as part of a team, you’ll fit right in.
Product Analyst employer: Car Finance 247
Car Finance 247 is an excellent employer located in Manchester, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, the company provides enhanced leave options and fosters a supportive workplace culture that values exceptional customer service and teamwork. Join us to be part of a forward-thinking team dedicated to driving success in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst
✨Get Involved in Data Science Meetups
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Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Car Finance 247.
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We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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Craft a Tailored Cover Letter:For a full-time role at Car Finance 247, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Car Finance 247. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Car Finance 247
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
