Strategic Complaints & Investigations Specialist in Manchester

Strategic Complaints & Investigations Specialist in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Car Finance 247

At a Glance

  • Tasks: Manage customer complaints from start to finish, ensuring timely and effective resolutions.
  • Company: Car Finance 247, a supportive workplace in Manchester with a focus on customer service.
  • Benefits: Subsidised parking, onsite gym, and great career progression opportunities.
  • Other info: Join a dynamic team dedicated to professional growth and customer satisfaction.
  • Why this job: Make a real difference by resolving customer issues and enhancing their experience.
  • Qualifications: Strong customer service skills, strategic thinking, and excellent time management.

The predicted salary is between 30000 - 40000 Β£ per year.

Car Finance 247 in Manchester is seeking a Case Handler to manage customer complaints efficiently, from initial assignment to final resolution. The role requires strong customer service skills, strategic thinking, and excellent time management.

As a Case Handler, you will take ownership of complaints, conduct thorough investigations, and ensure all communications meet regulatory standards.

The company offers a supportive working environment with features such as subsidised parking, an onsite gym, and excellent career progression opportunities.

Strategic Complaints & Investigations Specialist in Manchester employer: Car Finance 247

Car Finance 247 is an exceptional employer located in Manchester, offering a supportive work environment that prioritises employee well-being and professional growth. With benefits like subsidised parking and an onsite gym, alongside excellent career progression opportunities, the company fosters a culture of collaboration and strategic thinking, making it an ideal place for those seeking meaningful and rewarding employment.

Car Finance 247

Contact Details:

Car Finance 247 Recruitment Team

We think you need these skills to ace Strategic Complaints & Investigations Specialist in Manchester

Customer Service Skills
Strategic Thinking
Time Management
Complaint Management
Investigative Skills
Regulatory Compliance
Communication Skills