Payroll/HR Specialist in Bury St Edmunds

We are looking for a Payroll/HR Specialist to deliver a generalist HR service across CBS, taking lead responsibility for payroll, HR data management, HR generalist support, and the production of accurate and insightful people reporting to support operational and strategic decision-making. The People, Culture & Values Team creates a transparent, open, and supportive environment through a People Strategy that strengthens CBS values and culture, aligned with corporate goals.

About Us: At Car Benefit Solutions, we specialise in Employee Car Ownership Schemes and bespoke salary sacrifice solutions. Supported by leading motor manufacturers and powered by our dedicated CBS team, our schemes create genuine value for both employers and employees. We're proudly a 3-star World Class Best Company to Work For, ranked 3rd in the Business Services sector and among the Top 25 employers in the Northwest. As holders of Investors in People Gold and We Invest in Wellbeing, our people and culture are at the heart of everything we do.

What You'll Be Doing

• Payroll: Take ownership of managing the end-to-end monthly payroll process for c200 people, ensuring data is timely and accurate, and processed via Sage. Ensure compliance with payroll, including keeping abreast of any payroll changes, legislation and payroll knowledge. Act as the first point of contact for payroll queries, providing accurate and timely information and guidance to employees. Manage the payroll inbox, ensuring all queries and changes are logged, tracked and responded to in line with agreed SLAs and payroll cut-off dates. Ensure the pension scheme is administered in accordance with Pension Regulations and liaise with our pension scheme agents to prepare necessary reports for regulatory compliance.
• Reporting & Data: Provide board report metrics on a monthly basis for the HR Manager, including presenting metrics in a clear and concise manner. Produce reports, including absence management, loyalty schemes, DIS, TRS, benefits and recruitment. Own and lead the annual salary review process, including coordinating timelines, gathering and validating salary data, supporting salary benchmarking activities, and producing Total Reward Statements for employees. Analyse salary and benefits data to identify trends, ensure market competitiveness, and support recommendations for the remuneration process. Generate and maintain HR dashboards and reports (e.g. holiday tracking via Power BI), ensuring data accuracy and integrity.
• HR Generalist: Provide confidential advice and support to Senior Leadership Teams, Managers and employees, ensuring advice is timely, pragmatic and compliant. Assist in activities relating to the People Strategy and Plan, including but not limited to wellbeing and engagement, reward and recognition. Support in employee relation activities, including performance management, disciplinary and grievance procedures, flexible working requests and absence management. Assist in the development and implementation of HR policies and practices. Support the HR Team with a range of initiatives, including assisting with the annual Wellbeing and Engagement plan, collaborating on communication strategies, and developing content. Support recruitment and selection, identifying relevant methods of recruitment to source high calibre candidates, within the recruitment budget.

What You'll Bring

• Essential: Level 5 CIPD Qualification, Experienced HR Generalist, Payroll knowledge and experience, Previous experience managing recruitment processes, Previous experience of administering rewards and benefits, Ability to adopt a curious and analytical approach and challenge in a positive way, Excellent verbal communicator with the ability to develop relationships across all areas of the business including at Director level, Organised and efficient to meet deadlines and deliver objectives, Professional writing skills including emails, reports, presentations, correspondence and policies, Strong work ethic, flexibility and reliability, Meticulous attention to detail in all aspects of work, Motivated self-starter who demonstrates a proactive approach and initiative, IT literate – MSOffice and HR Software, A credible and professional approach to all tasks and in representing CBS and the CBS Employer Brand, Ability to work in line with Customer Centricity values, Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement and enjoyment.
• Desirable: Working towards level 7 CIPD Qualification, Degree Educated, Payroll qualifications, Previous experience using Sage.

The Package: £32,000-£35,000 per annum, 35 hours per week, Monday-Friday, Hybrid working, 2 days from home after probation, A supportive environment to thrive and develop.

Please note as part of our pre-employment checks, all successful applicants must undergo a basic DBS check prior to starting employment.