Operations Associate | London, UK

Overall Purpose of the Role

To support the firm\’s operational infrastructure by building and maintaining robust, scalable reconciliation processes. This role ensures timely and accurate reconciliations across all traded products and accounts, helping to minimise operational, market, and credit risk. The analyst will identify trends and inefficiencies in data, deliver process improvements, and ensure new solutions are embedded across the team.

This opportunity is open to both recent graduates and individuals with up to five years of professional experience, particularly those with a background in financial services or operations. While technical knowledge is valued, attitude, curiosity, and strong soft skills are most important. We\’re looking for someone with a proactive mindset, a willingness to learn, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities

Reconciliation and Oversight

• Ensure daily trade, position, cash, and commission reconciliations are completed accurately and on time.
• Run and verify internal trade reconciliations and review those produced by third-party administrators.
• Ensure accurate and complete reconciliation reporting to exchanges and stakeholders.
• Complete all end-of-day checks and submit handover communications in line with internal procedures.

Issue Resolution and Escalation

• Monitor team inbox and resolve all queries related to reconciliations, including breaks and report requests.
• Promptly escalate any reconciliation or operational risk issues to the Reconciliations Supervisor or Head of Trading Operations.
• Investigate and resolve trade discrepancies and position-related queries by liaising with Front Office, Product Control, Market Risk, Prime Brokers, Administrators, and Custodians.

Process Development and Change Management

• Contribute to the continuous improvement of reconciliation workflows, identifying inefficiencies and proposing automated or scalable solutions.
• Lead or support ad hoc projects relating to system enhancements and operational re-engineering.
• Support onboarding of new products, counterparties, or third-party providers by collaborating with internal teams and external partners.
• Maintain clear, up-to-date procedures and documentation.

Team Collaboration and Stakeholder Engagement

• Train and mentor junior team members, contributing to a culture of knowledge sharing.
• Build strong working relationships with Prime Brokers, Administrators, Custodians, and Clearing Brokers.
• Produce and distribute weekly/monthly management information (MI) and statistics for internal stakeholders.
• Prepare summary reports and participate in status updates with stakeholders and team leads.

Product and Trade Flow Knowledge

• Develop a deep understanding of the trade lifecycle for all products traded by Capula funds/accounts.
• Remain adaptable to support new products and processes as they are introduced to the platform.

Requirements

Education and Qualifications

We welcome applications from:

• Graduates who demonstrate strong potential, energy, and eagerness to learn
• Early-career professionals (up to 5 years\’ experience) who bring relevant experience and a growth-oriented mindset

Above all, we value individuals who:

• Show initiative and take ownership of their work
• Communicate clearly and professionally
• Are highly organised and reliable
• Approach challenges with a positive, solutions-focused attitude
• Thrive in collaborative, high-performance teams

You do not need to tick every box on the technical skills list to be considered. If you have the right mindset, a strong work ethic, and a desire to grow within a leading global investment firm, we encourage you to apply.

Experience

For candidates with prior experience, we are looking for those with:

• Recent and relevant experience in an operations role within a hedge fund or similar buy-side institution.
• A background in a reconciliations-focused environment
• Experience working in fast-paced, high-pressure environments with competing priorities.

Skills

Technical & Analytical

• Strong working knowledge of Excel and other Microsoft Office tools.
• Familiarity with systems such as Bloomberg, MarkitWire, ICE, and various administrator portals.
• Programming or scripting ability in any language is highly desirable.

Strong analytical and numerical skills, with attention to detail and accuracy.

• Communication & Collaboration
• Clear, professional communication with internal stakeholders and external partners.
• Ability to build effective working relationships across departments and geographies.
• Comfortable presenting findings and insights to stakeholders.

Work Ethic & Organisation

• Structured, organised, and thorough in approach; able to oversee and review others\’ work.
• Proactive, with a sense of urgency and an ability to prioritise under pressure.
• Ownership mentality and willingness to go beyond day-to-day responsibilities.
• Committed to continuous learning and process improvement.

Benefits

• Competitive salary
• Private medical insurance
• Life assurance
• Pension
• Corporate gym membership (and a complimentary wellness space in our London office)
• Employee restaurant with free breakfast, lunch and dinner

Capula is committed to fostering a collaborative and inclusive environment, providing employees with the opportunity to develop their skills and advance their careers in the financial sector.

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