At a Glance
- Tasks: Be the welcoming face of our London office and manage front-of-house operations.
- Company: Join a world-class financial institution with a professional atmosphere.
- Benefits: Enjoy competitive salary, private medical insurance, and free meals at work.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Kickstart your career in a dynamic role with growth potential.
- Qualifications: A-Levels or equivalent and previous front-of-house experience required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a polished and highly professional Receptionist to be the face of our London office. This is a pivotal front‑of‑house role in which you will set the tone for every client and visitor interaction, ensuring a seamless and sophisticated experience from the moment they arrive. This is an exciting opportunity for an ambitious individual looking to establish themselves within a world‑class financial institution. The role will be offered on an initial six‑month contract, with a view to becoming permanent for the right candidate.
Hours
This role operates on a rotating shift pattern: one week of 07:00–16:00, followed by two weeks of 10:00–19:00. We are looking for candidates available to commence in July 2026.
Duties and Responsibilities
- Work collaboratively with one other Receptionist to deliver an efficient and professional front‑of‑house service, welcoming clients and employees with warmth and professionalism.
- Manage the switchboard, handling all incoming calls and ensuring messages are distributed promptly and accurately.
- Assist in the coordination of meeting room bookings and diaries, ensuring there are no conflicts, duplications, or overlooked cancellations.
- Set up and clear meeting rooms at the start and close of each day, ensuring they are consistently presentable, well‑stocked with refreshments, and client‑ready at all times.
- Provide guests with refreshments and ensure a high standard of hospitality throughout their visit.
- Assist in the preparation of meeting rooms for client and board‑level meetings.
- Manage incoming courier packages and post, ensuring prompt communication to the relevant members of staff.
- Set up video conference calls as required.
- Coordinate the ordering of business cards for new and existing employees.
- Maintain tidy and well‑stocked stationery areas at all times.
- Assist with ad‑hoc printing, filing, and archiving as required.
- Share responsibility for organising monthly birthday communications and celebrations.
- Provide administrative support to the wider team as needed.
- Assist with building management matters on an ad‑hoc basis.
- Demonstrate flexibility with hours to provide cover during the other Receptionist's absence.
In addition to the above, the successful candidate may be required to carry out other duties as reasonably requested.
Requirements
Education and Qualifications
- Educated to a minimum of A‑Level standard or equivalent.
Experience
- Previous front‑of‑house experience gained within a professional services environment.
- Demonstrable exposure to administrative tasks and office procedures.
Skills and Attributes
- Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise effectively.
- Calm, composed, and solutions‑focused under pressure.
- Warm, approachable, and professional manner, with a natural ability to build rapport with clients and colleagues alike.
- Flexible and adaptable, with a willingness to go above and beyond when required.
- Proficient in the Microsoft Office suite, including Word, Excel, and PowerPoint.
Benefits
- Competitive salary.
- Private medical insurance.
- Life assurance.
- Pension.
- Corporate gym membership (and a complimentary wellness space in our London office).
- Employee restaurant with free breakfast, lunch and dinner.
Receptionist employer: Capula Investment Management LLP
Join a prestigious financial institution in London as a Receptionist, where you will be the welcoming face of our office, ensuring every client and visitor receives an exceptional experience. We pride ourselves on fostering a collaborative work culture that values professionalism and personal growth, offering competitive benefits such as private medical insurance, life assurance, and a corporate gym membership. This role not only provides a pathway to permanent employment but also allows you to thrive in a dynamic environment that prioritises employee well-being and development.
Contact Details:
Capula Investment Management LLP Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Capula Investment Management LLP.
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Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Capula Investment Management LLP. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Capula Investment Management LLP.
How to prepare for a job interview at Capula Investment Management LLP
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Capula Investment Management LLP's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Capula Investment Management LLP offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!