At a Glance
- Tasks: Manage client relationships and deliver impactful retail media campaigns.
- Company: Pioneering connected commerce marketing firm with a focus on innovation.
- Benefits: Competitive salary, discretionary bonus, wellbeing fund, and flexible working.
- Other info: Embrace change and thrive in a fast-paced, collaborative environment.
- Why this job: Join a dynamic team and shape the future of retail media.
- Qualifications: Experience in client services and strong organisational skills.
The predicted salary is between 40500 - 49500 £ per year.
Location: Manchester, minimum of 2 days per week in office
Salary: From £28,000 + 10% discretionary bonus
Level: 2 - Executive
Who are we? We're the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
About the role: We are looking for a Client Executive on a FTC to join our CMN Team. This role will play a role in managing a portfolio of our core supplier clients across BWS and non-food categories, helping deliver best-in-class retail media campaigns from briefing through to post-campaign evaluation.
What you’ll do:
- Manage a portfolio of supplier clients, building trusted relationships through proactive communication and exceptional client service.
- Understand your clients' objectives and develop insight-led retail media proposals that deliver against their commercial goals.
- Lead campaign delivery from briefing through to activation and post-campaign evaluation, ensuring projects are delivered on time and to a high standard.
- Coordinate activity across Strategy, Insight, Media, Creative and Campaign teams to deliver seamless, integrated campaigns.
- Manage campaign timelines, priorities and stakeholder expectations across multiple projects simultaneously.
- Produce high-quality client materials, including media plans, presentations, campaign reports and recommendations.
- Analyse campaign performance, translating data into actionable insights and identifying opportunities to optimise future activity.
- Support commercial planning through forecasting, revenue tracking and identifying opportunities to grow client investment.
- Contribute to continuous improvement initiatives and wider projects that support the growth of CMN and SMG.
What we’re looking for:
- Experience in client services.
- Excellent organisational skills with the ability to manage multiple projects and competing priorities.
- Strong communication and relationship-building skills, with confidence working across clients and internal stakeholders.
- Commercially minded, with the ability to understand client objectives and identify opportunities for growth.
- Comfortable analysing campaign performance and translating data into clear recommendations.
- High attention to detail across campaign planning, delivery and reporting.
- A proactive, solutions-focused approach and the ability to thrive in a fast-paced environment.
- Collaborative team player with experience working cross-functionally to deliver shared goals.
- Proficiency in Microsoft Excel and PowerPoint.
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role. Don't meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.
Why SMG? At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We're looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams. We value those who take ownership of their growth and bring fresh perspectives. That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it's not just about filling a role but building the future together.
Benefits include:
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly "Uni Fund" for learning
- 4 extra Wellbeing Days off per year
- Annual Summer conference + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
Explore all our benefits here.
Client Executive (Mat Cover/FTC) CMN · Manchester · employer: Capture
At SMG, we pride ourselves on being a forward-thinking employer that champions growth and innovation in the heart of Manchester. Our vibrant work culture fosters collaboration and creativity, offering employees exceptional benefits such as a generous wellbeing fund, flexible working arrangements, and opportunities for professional development. Join us to be part of a dynamic team that values diversity and empowers you to shape your career while delivering impactful retail media campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive (Mat Cover/FTC) CMN · Manchester ·
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Capture and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Capture are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Capture on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Capture. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Executive (Mat Cover/FTC) CMN · Manchester ·
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Capture. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Capture:Show us that you’ve done your homework! In your application, briefly mention what you admire about Capture’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Capture
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Capture will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Capture, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
