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- Tasks: Lead technical onboarding sessions and manage customer integration processes.
- Company: A leading technology firm in London with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Enhance client experiences and make a real impact in tech integration.
- Qualifications: Mobile SDK experience and strong customer-facing skills required.
- Other info: Work in a dynamic environment with a focus on customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm in London seeks a Technical Onboarding Specialist to drive customer integration and support processes. You will lead technical onboarding sessions, manage bug triage, and communicate release updates effectively. This hands-on role requires strong customer-facing skills, mobile SDK experience, and familiarity with crash monitoring tools. Engage directly with clients to enhance their integration experience, aiming to improve response times and customer satisfaction. The ideal candidate will work from our London office regularly.
Mobile SDK Solutions Engineer — Onboarding Expert in London employer: Captur
Contact Detail:
Captur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile SDK Solutions Engineer — Onboarding Expert in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role involves mobile SDKs and crash monitoring tools, make sure you're comfortable discussing these topics. You could even set up a mock onboarding session with a friend to get some practice in.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team.
We think you need these skills to ace Mobile SDK Solutions Engineer — Onboarding Expert in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mobile SDK experience and customer-facing skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can enhance our onboarding processes. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Your Communication Skills: Since this role involves engaging directly with clients, make sure your application reflects your strong communication abilities. Whether it’s through your writing style or examples of past interactions, let us know you can connect effectively with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your skills to the right people!
How to prepare for a job interview at Captur
✨Know Your SDKs
Make sure you brush up on your mobile SDK knowledge before the interview. Be ready to discuss specific SDKs you've worked with, how you've implemented them, and any challenges you faced. This will show your technical expertise and readiness for the role.
✨Customer-Facing Skills Matter
Since this role involves direct client interaction, prepare examples of how you've successfully communicated with customers in the past. Think about times when you resolved issues or improved customer satisfaction, as these stories will highlight your interpersonal skills.
✨Bug Triage Experience
Be prepared to talk about your experience with bug triage processes. Have a few examples ready where you identified, prioritised, and resolved bugs effectively. This will demonstrate your problem-solving abilities and your understanding of the importance of maintaining a smooth integration process.
✨Stay Updated on Release Changes
Familiarise yourself with common release update practices and how they impact clients. During the interview, express your understanding of how to communicate these updates clearly and effectively to ensure clients are always informed and satisfied with their integration experience.
