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- Tasks: Engage with clients and support them through our innovative apprenticeship programmes.
- Company: Join Captiva Learning, a leading training provider with a Good Ofsted rating.
- Benefits: Enjoy a competitive salary, excellent bonuses, 25 days annual leave, and private health care.
- Why this job: This role offers personal growth and the chance to make a real impact in education.
- Qualifications: We're looking for results-driven individuals with strong customer service and relationship-building skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Basic salary up to £35,000 DOE. Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus.
25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays. Private Health Care on completion of Probation.
Full-Time Position - Head Office Based – East London, (Stratford).
With a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes. This is an opportunity to progress with a leading company.
We recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences. Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role.
As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
- Able to engage with stakeholders on the telephone, face-to-face in meetings and online.
- Able to pivot, challenge stakeholders and find creative solutions.
- Influencing and flexible thinking skills.
- Achievement aligned to meeting quality and performance standards.
- Actively seeks feedback to develop and uses feedback as a tool to support others.
- Seeks help from others where there are knowledge or skills gaps to improve.
As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
Work From Home Consultant employer: Captiva Learning
Contact Detail:
Captiva Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home Consultant
✨Tip Number 1
Familiarise yourself with the apprenticeship programmes offered by Captiva Learning. Understanding their unique selling points and how they benefit both clients and learners will help you engage more effectively during interviews.
✨Tip Number 2
Practice your consultative skills by role-playing scenarios where you need to build relationships with clients. This will prepare you for the real-life interactions you'll have as an Enrolment Consultant.
✨Tip Number 3
Network with current or former employees of Captiva Learning on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your commitment to outstanding customer service by preparing examples from your past experiences where you've successfully engaged with stakeholders. This will showcase your suitability for the role.
We think you need these skills to ace Work From Home Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consultative business development, customer service, and any background in education or apprenticeships. Use keywords from the job description to align your skills with what Captiva Learning is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others achieve their career goals through apprenticeships. Mention specific examples of how you've successfully built relationships with clients or stakeholders in the past.
Showcase Your Skills: In your application, emphasise your ability to engage with stakeholders effectively, both over the phone and in person. Highlight your flexible thinking and problem-solving skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Enrolment Consultant position.
How to prepare for a job interview at Captiva Learning
✨Research the Company
Before your interview, take some time to learn about Captiva Learning and their apprenticeship programmes. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Customer Service Skills
As an Enrolment Consultant, your ability to provide outstanding customer service is crucial. Prepare examples from your past experiences where you successfully engaged with clients and resolved their issues.
✨Demonstrate Flexibility and Creativity
The role requires you to pivot and find creative solutions. Think of instances where you had to adapt your approach or think outside the box to meet a client's needs, and be ready to discuss these during the interview.
✨Prepare Questions for Your Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about their approach to stakeholder engagement or how they support employee development, which aligns with your career goals.
