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- Tasks: Engage with clients to promote apprenticeship programmes and build lasting relationships.
- Company: Join Captiva Learning, a leading training provider with a strong commitment to education and diversity.
- Benefits: Enjoy a competitive salary, excellent bonuses, 25 days annual leave, and private health care after probation.
- Why this job: This role offers personal growth, a supportive culture, and the chance to make a real impact.
- Qualifications: Ideal candidates are customer-focused, results-driven, and have experience in consultative business development.
- Other info: Captiva values diversity and encourages applications from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Basic salary up to £35,000 DOE. Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus.
25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays. Private Health Care on completion of Probation. Full-Time Position - Head Office Based – East London, (Stratford).
With a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes. This is an opportunity to progress with a leading company. We recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences.
Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role. As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
- Able to engage with stakeholders on the telephone, face-to-face in meetings and online.
- Able to pivot, challenge stakeholders and find creative solutions.
- Influencing and flexible thinking skills.
- Achievement aligned to meeting quality and performance standards.
- Actively seeks feedback to develop and uses feedback as a tool to support others.
- Seeks help from others where there are knowledge or skills gaps to improve.
As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
Office Consultant employer: Captiva Learning
Contact Detail:
Captiva Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Consultant
✨Tip Number 1
Familiarise yourself with the apprenticeship programmes offered by Captiva Learning. Understanding the specifics of these programmes will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your consultative skills by role-playing scenarios where you engage with stakeholders. This will prepare you for the real-life interactions you'll have as an Enrolment Consultant, showcasing your ability to build relationships and provide tailored solutions.
✨Tip Number 3
Network with professionals in the education and apprenticeship sectors. Attend relevant events or join online forums to connect with others who can provide insights into the industry and potentially refer you to opportunities at Captiva Learning.
✨Tip Number 4
Demonstrate your commitment to customer service by preparing examples of how you've successfully engaged with clients in the past. Highlighting your experience in building long-term partnerships will resonate well with the values of Captiva Learning.
We think you need these skills to ace Office Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consultative business development, customer service, and any background in education or apprenticeships. Use keywords from the job description to align your skills with what Captiva Learning is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients achieve their goals through apprenticeships. Mention specific examples of how you've successfully built relationships and provided outstanding customer service in previous roles.
Showcase Your Skills: In your application, emphasise your influencing and flexible thinking skills. Provide examples of how you've navigated challenges and found creative solutions in past experiences, as these are crucial for the role.
Highlight Your Commitment to Diversity: Since Captiva Learning values diversity, mention any experiences or initiatives you've been involved in that promote inclusivity. This will demonstrate your alignment with their commitment to creating an inclusive work environment.
How to prepare for a job interview at Captiva Learning
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Enrolment Consultant. Familiarise yourself with apprenticeship programmes and how they benefit both clients and learners. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer engagement, prepare examples from your past experiences where you provided outstanding customer service. Highlight how you built relationships and resolved issues, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and influencing skills. Think of situations where you had to pivot or challenge stakeholders creatively. Practising these scenarios can help you articulate your thought process during the interview.
✨Emphasise Your Commitment to Feedback
The job description mentions actively seeking feedback and using it to support others. Be ready to discuss how you have used feedback in the past to improve your performance or help colleagues. This shows your willingness to grow and contribute to a collaborative environment.
