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- Tasks: Develop client relationships and provide support through innovative apprenticeship programmes.
- Company: Captiva Learning is a leading training provider with a strong commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, excellent bonuses, 25 days annual leave, and private health care.
- Why this job: Join a dynamic team focused on innovation, collaboration, and personal growth in a thriving industry.
- Qualifications: Experience in business development, customer service, or education is preferred; strong communication skills are essential.
- Other info: Open to diverse applicants; if you’re passionate, we want to hear from you!
The predicted salary is between 28000 - 42000 £ per year.
Basic salary up to £35,000 DOE. Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus. 25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays. Private Health Care on completion of Probation. Full-Time Position - Head Office Based – East London, (Stratford).
Captiva Learning are seeking ambitious people to join our enrolment team. This role includes extensive client relationship development and management, with a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes.
If you are looking for your next opportunity with a team of professionals focused on innovation, collaboration, and excellence, Captiva embodies those values daily through our behaviours. This is an opportunity to progress with a leading company.
We value and look for experience from business to business, and target-driven backgrounds; we recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences. Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role.
As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients. The Team at Captiva Learning offers its stakeholders in-depth consultation at all levels. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. In this role, you will blend both to provide opportunities and engagement, aligning with our values.
If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
Technical Competencies
- Excellent Communication Skills: Clear verbal and written communication skills; able to engage with stakeholders on the telephone, face-to-face in meetings and online; ability to utilise marketing materials appropriately; ability to adapt communication style to the audience, with diplomatic sensitivity.
- Solutions Focused: Proactive and anticipates problems which may arise; able to pivot, challenge stakeholders and find creative solutions; remains resilient and calm when faced with resistance or issues; develops knowledge to identify opportunities through solutions.
- Driven: Understand what drives success; motivated to set out goals and takes steps to achieve them; focuses time and energy on activities to achieve results; reflects on outcomes to understand progress using analytical thinking.
- Delivery Focused: Influencing and flexible thinking skills; strategic and organisational alignment; achievement aligned to meeting quality and performance standards; team-orientated, committed and collaborative.
- Developmental: Actively seeks feedback to develop and uses feedback as a tool to support others; able to learn new systems and processes quickly and utilise them effectively; seeks help from others where there are knowledge or skills gaps to improve; open to new experiences and opportunities to learn.
The Company
As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
If you do not quite meet the role criteria we’ve identified, but like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide.
Can you demonstrate our Behaviours:
- INNOVATION: Encourage curiosity; celebrate those that challenge the status quo; foster a culture of own mental and emotional processes; seek out opportunities; open to different ways of doing things, happy to change direction when needed; inspired by challenges and variety.
- COLLABORATION: Encourage collective thinking which promotes our value of Innovation; embrace our diverse workforce by valuing diverse perspectives; manage through trust and alignment, not control; champion others’ ideas and achievements; have a team orientated approach.
- EXCELLENCE: Be hungry to learn and progress; take pride in the work that you do; be resilient to change and challenges; be kind and responsive and above all be dependable in every task that you do.
If you would like to be part of the Captiva Team, please send your CV and a covering letter.
Contact Detail:
Captiva Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment Consultant
✨Tip Number 1
Familiarise yourself with Captiva Learning's apprenticeship programmes and their unique selling points. This knowledge will help you engage effectively with potential clients and demonstrate your understanding of their needs during conversations.
✨Tip Number 2
Network within the education and apprenticeship sectors. Attend relevant events or webinars to meet industry professionals, which can provide valuable insights and connections that may lead to opportunities at Captiva.
✨Tip Number 3
Showcase your consultative skills by preparing examples of how you've successfully built relationships in previous roles. Be ready to discuss these experiences during interviews to highlight your suitability for the Enrolment Consultant position.
✨Tip Number 4
Demonstrate your commitment to customer service by researching common challenges faced by clients in the apprenticeship sector. Prepare solutions or suggestions to discuss during your interview, showing that you're proactive and solution-focused.
We think you need these skills to ace Enrolment Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management, consultative business development, and any target-driven roles. Use keywords from the job description to demonstrate your fit for the Enrolment Consultant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how your skills align with Captiva Learning's values of innovation, collaboration, and excellence. Show that you understand the importance of customer service and stakeholder engagement.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including examples of how you've effectively engaged with clients or stakeholders in previous positions. This could be through successful presentations, negotiations, or problem-solving scenarios.
Demonstrate Results-Driven Mindset: Provide concrete examples of how you've set and achieved goals in past roles. Use metrics or outcomes to illustrate your success and show that you are motivated to drive results, which is essential for the Enrolment Consultant position.
How to prepare for a job interview at Captiva Learning
✨Showcase Your Communication Skills
As an Enrolment Consultant, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. Practice articulating your thoughts clearly and engagingly, as this will reflect your ability to connect with clients effectively.
✨Demonstrate Solutions Focused Thinking
Expect questions that assess your problem-solving abilities. Prepare examples of how you've proactively identified issues and implemented creative solutions in past roles. This will show your resilience and adaptability, which are crucial for success in this position.
✨Highlight Your Drive and Motivation
Captiva Learning values driven individuals. Be ready to discuss your personal goals and how you plan to achieve them. Share specific instances where your motivation led to successful outcomes, showcasing your commitment to excellence and results.
✨Emphasise Team Collaboration
Collaboration is a core value at Captiva. Prepare to talk about your experiences working in teams and how you’ve contributed to collective success. Highlight any instances where you championed others' ideas or worked towards a common goal, demonstrating your team-oriented mindset.
