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- Tasks: Engage with clients and build relationships to support apprenticeship programmes.
- Company: Join Captiva Learning, a leading training provider with a Good Ofsted rating.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days annual leave, and private healthcare.
- Why this job: This role offers personal growth and the chance to make a real impact in education.
- Qualifications: Customer-focused, results-driven, and able to engage with diverse stakeholders.
- Other info: Captiva promotes diversity and welcomes applications from all backgrounds.
The predicted salary is between 8000 - 11600 £ per month.
Basic salary up to £35,000 DOE. Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus.
25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays. Private Health Care on completion of Probation. Full-Time Position - Head Office Based – East London, (Stratford).
With a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes. This is an opportunity to progress with a leading company. We recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences.
Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role. As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.
At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.
- Able to engage with stakeholders on the telephone, face-to-face in meetings and online.
- Able to pivot, challenge stakeholders and find creative solutions.
- Influencing and flexible thinking skills.
- Achievement aligned to meeting quality and performance standards.
- Actively seeks feedback to develop and uses feedback as a tool to support others.
- Seeks help from others where there are knowledge or skills gaps to improve.
As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.
Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.
Apprentice Consultant employer: Captiva Learning
Contact Detail:
Captiva Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Consultant
✨Tip Number 1
Familiarise yourself with the apprenticeship landscape in the UK. Understanding the current trends, regulations, and challenges in the apprenticeship sector will help you engage more effectively with clients and stakeholders during interviews.
✨Tip Number 2
Practice your consultative skills by role-playing scenarios where you need to build relationships with clients. This will prepare you for the real-life interactions you'll have as an Enrolment Consultant and demonstrate your ability to connect with others.
✨Tip Number 3
Showcase your customer service experience in conversations. Be ready to share specific examples of how you've successfully engaged with clients or resolved issues, as this will highlight your suitability for a role focused on outstanding customer support.
✨Tip Number 4
Research Captiva Learning's values and mission. Aligning your personal values with theirs during discussions can make a strong impression and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Apprentice Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Apprentice Consultant. Familiarise yourself with the key skills mentioned in the job description, such as customer service, relationship building, and consultative approaches.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work in customer service, education, or apprenticeship programmes, and showcase your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you meet the requirements and how you can contribute to Captiva Learning's goals.
Showcase Your Soft Skills: In your application, highlight your soft skills such as communication, flexibility, and problem-solving. Provide examples of how you've successfully engaged with stakeholders and navigated challenges in previous roles.
How to prepare for a job interview at Captiva Learning
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Apprentice Consultant. Familiarise yourself with the apprenticeship programmes offered and be ready to discuss how your background aligns with the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer engagement, prepare examples from your past experiences where you provided outstanding customer service or built strong relationships with clients.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss situations where you had to pivot or find creative solutions to challenges. This will show your ability to adapt and think critically, which is essential for engaging with stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
