At a Glance
- Tasks: Manage client relationships and oversee digital advertising campaigns from start to finish.
- Company: Join Verve, a leader in privacy-focused advertising solutions with a global presence.
- Benefits: Enjoy health care, pension contributions, personalised benefits, and generous vacation days.
- Other info: Dynamic work environment with opportunities for professional growth and training.
- Why this job: Be the key link between clients and teams, driving impactful advertising campaigns.
- Qualifications: 1-2 years in account management, strong communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms.
What we're looking for
We are seeking a dynamic and client-focused Account Manager to join our team. The Account Manager will act as the primary point of contact between clients/agencies and internal teams, ensuring seamless coordination and successful delivery of campaigns aligned with client objectives and KPIs. This role requires strong client relationship management, excellent organisational skills, and commercial awareness. You will be responsible for managing multiple projects across omnichannel digital campaigns, including OLV, Display, and CTV, ensuring high-quality execution and consistent communication across all stakeholders.
What you’ll be doing:
- Client Relationship Management
- Build and maintain strong day-to-day relationships with clients with a key focus on retention.
- Understand client campaign objectives, campaign goals and brand positioning.
- Act as the primary point of contact for all campaign related communications such as campaign set ups, troubleshooting and identifying opportunities.
- Support senior team members in delivering quarterly business reviews (QBRs) and strategic account reviews.
- Manage client expectations and ensure high levels of satisfaction.
- Campaign & Account Management
- Own the end-to-end campaign lifecycle, including internal briefing, checking accurate trafficking and QA, support for trader optimisation, in-flight reporting, and post-campaign analysis.
- Coordinate campaign delivery across internal teams ensuring timelines, budgets, and objectives are met.
- Monitor campaign performance and provide actionable insights through weekly reporting and PCAs.
- Maintain accurate account documentation including briefs, status trackers, and campaign summaries.
- Consistently identify opportunities for account growth and upselling services.
- Internal Collaboration
- Act as the central point of contact between external clients and internal departments (Trading, Ad Ops, Creative, Insights, etc.).
- Help to identify internal platform gaps, challenges or client needs.
- Ensure internal teams are aligned with client expectations and deliverables.
- Experience using programmatic platforms (DSPs/SSPs) for campaign delivery and reporting.
- Experience using CRM and reporting tools such as Salesforce.
- Ability to interpret campaign performance data and translate it into clear, insight-led recommendations and client-ready presentations (PCA decks).
What you need to be successful:
- 1-2+ years of experience in account management and/or client services, preferably within a media, advertising, or agency environment.
- A good understanding of the digital advertising ecosystem, including media types and buys.
- Experience supporting or managing omnichannel campaigns across digital channels (e.g. display, online video, and rich media formats).
- Excellent communication, presentation, and stakeholder management skills, with confidence in client-facing situations.
- Strong organisational skills with the ability to manage multiple clients, deadlines, and internal stakeholders simultaneously.
- Comfortable working in fast-paced, deadline-driven environments with competing priorities.
- Proficiency in Microsoft Office and Google Workspace (especially Excel/Sheets and PowerPoint/Slides for reporting and presentations).
What We Offer
- Stay healthy with our Bupa HealthCare Plan with easy access to medical care.
- Support your long-term financial security with our Aviva Corporate Pension Scheme, with Verve contributing 5% of your qualifying earnings.
- Pick what matters most to you in our Personalized Benefits Platform with a budget of £50/month.
- Recharge with 25 paid vacation days + 3 Wellness days throughout the year, in addition to the public holidays.
- Boost your professional knowledge with our annual training budget & internal webinars… and even more reasons to join us!
Account Manager employer: Captify
Verve is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive Bupa HealthCare Plan and a generous Aviva Corporate Pension Scheme. With a vibrant work culture that encourages collaboration and innovation, employees enjoy 25 paid vacation days plus additional wellness days, alongside access to ongoing training and development opportunities. Joining Verve means being part of a forward-thinking team dedicated to delivering impactful advertising solutions in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Verve's website and social media. Understand their products, values, and recent news. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to account management and client relationships. Think of examples from your past experiences that highlight your skills in managing campaigns and client expectations.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, as an Account Manager, you'll need to communicate effectively with clients and internal teams, so let that shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client relationship management and omnichannel campaigns, as these are key to what we’re looking for at Verve.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you’ve successfully managed campaigns and built client relationships. We love seeing real-world applications of your talents.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Captify
✨Know Your Stuff
Before the interview, dive deep into Verve's services and their approach to advertising. Understand their ecosystem of demand and supply technologies, and be ready to discuss how your experience aligns with their client-focused strategies.
✨Showcase Your Relationship Skills
As an Account Manager, building strong client relationships is key. Prepare examples from your past roles where you successfully managed client expectations or resolved issues. Highlight your communication skills and how you ensure client satisfaction.
✨Be Ready for Campaign Talk
Brush up on your knowledge of omnichannel digital campaigns, especially in areas like OLV, Display, and CTV. Be prepared to discuss how you've managed campaign lifecycles and what insights you've drawn from performance data in previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Verve’s approach to client management and campaign execution. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
