At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable stay.
- Company: Award-winning 4* hotel with a vibrant and friendly atmosphere.
- Benefits: Competitive salary, free meals, employee discounts, and training opportunities.
- Other info: Full-time position with excellent career development potential.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 21000 - 29000 € per year.
The Captains Club hotel is an award-winning privately owned 4* hotel beautifully located on the outskirts of the River Stour in Christchurch, Dorset. We are a friendly, vibrant and modern hotel that welcomes repeat guests back time and time again. In our boutique-sized venue, every individual is a key player and vital to providing the best customer service to our guests and achieving the organisation's goals.
As a receptionist, you will welcome guests to our hotel, make future reservations for them, and generally attend to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.
Required Skills:- Outstanding communication and listening skills, in addition to basic computer knowledge
- Team player
- Have enthusiasm and possess superb customer service skills
- Take pleasure in working with people and have a welcoming and outgoing personality
- Previous experience desirable
- Full-time position
- Crew benefits and discounted rates on products
- 29 days holiday
- Free meals on duty
- Discounted rates on products
- Opportunities for training and development
Due to the volume of applications received, only those selected for interviews will be contacted.
Job Type: Full-timePay: £26,436.80 per year
Experience: Receptionist: 3 years (preferred)
Work Location: In person
Hotel Receptionist in Kingston upon Hull employer: Captains Club Hotel
The Captains Club hotel is an exceptional employer, offering a vibrant and friendly work environment where every team member plays a crucial role in delivering outstanding customer service. Located in the picturesque Christchurch, Dorset, employees enjoy competitive benefits including discounted rates on products, free meals on duty, and ample opportunities for training and development, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Kingston upon Hull
✨Tip Number 1
Make sure to research The Captains Club hotel before your interview. Knowing about their history, values, and what makes them unique will show that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be friendly and approachable. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the hotel's vibe while still being professional and welcoming.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Hotel Receptionist in Kingston upon Hull
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with people and providing top-notch customer service.
Tailor Your Application:Make sure to tailor your application specifically for the Hotel Receptionist role at Captains Club. Highlight any relevant experience and skills that match what we’re looking for, like your communication skills and team spirit.
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about making a great first impression!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it helps us keep everything organised. Plus, it shows you’re keen on joining our team at Captains Club!
How to prepare for a job interview at Captains Club Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research The Captains Club hotel. Familiarise yourself with its history, services, and unique features. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond for a guest. This will demonstrate your commitment to ensuring maximum satisfaction for guests.
✨Practice Your Communication Skills
As a receptionist, outstanding communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with speaking about your experiences and skills.
✨Emphasise Teamwork and Enthusiasm
The Captains Club values team players, so be ready to discuss how you work well in a team environment. Share stories that highlight your enthusiasm for working with people and how you contribute positively to a team dynamic.
