At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable stay.
- Company: Award-winning 4* hotel with a vibrant and friendly atmosphere.
- Benefits: Competitive salary, free meals, employee discounts, and training opportunities.
- Other info: Full-time position with excellent career development potential.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 21000 - 29000 £ per year.
The Captains Club hotel is an award-winning privately owned 4* hotel beautifully located on the outskirts of the River Stour in Christchurch, Dorset. We are a friendly, vibrant and modern hotel that welcomes repeat guests back time and time again. In our boutique-sized venue, every individual is a key player and vital to providing the best customer service to our guests and achieving the organisation's goals.
As a receptionist, you will welcome guests to our hotel, make future reservations for them, and generally attend to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.
Required Skills:- Outstanding communication and listening skills, in addition to basic computer knowledge
- Team player
- Have enthusiasm and possess superb customer service skills
- Take pleasure in working with people and have a welcoming and outgoing personality
- Previous experience desirable
- Full-time position
- Crew benefits and discounted rates on products
- 29 days holiday
- Free meals on duty
- Discounted rates on products
- Opportunities for training and development
Due to the volume of applications received, only those selected for interviews will be contacted.
Job Type: Full-timePay: £26,436.80 per year
Experience: Receptionist: 3 years (preferred)
Work Location: In person
Hotel Receptionist in Kingston upon Hull employer: Captains Club Hotel
The Captains Club hotel is an exceptional employer, offering a vibrant and friendly work environment where every team member plays a crucial role in delivering outstanding customer service. Located in the picturesque Christchurch, Dorset, employees enjoy competitive benefits including discounted rates on products, free meals on duty, and ample opportunities for training and development, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Kingston upon Hull
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Captains Club Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Captains Club Hotel
Don't be shy about reaching out to Captains Club Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Captains Club Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Captains Club Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
