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- Tasks: Support a dynamic Property Management team with daily administrative tasks and tenant communications.
- Company: Join a historic private estate in the heart of Central London.
- Benefits: Competitive salary, vibrant work environment, and opportunities for professional growth.
- Other info: Collaborative team culture with opportunities to learn and grow.
- Why this job: Be part of a prestigious estate and make a real difference in property management.
- Qualifications: Experience in administration, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 35000 - 38000 £ per year.
We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.
Key Responsibilities
- Provide day-to-day administrative support to the Residential Property Management team
- Manage correspondence, filing systems, coordination tasks, and general research
- Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
- Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
- Process and manage maintenance work orders from tenants, property managers, and site visits
- Prepare and update tenancy documentation (digital and hard copy)
- Assist with website updates, including uploading available property details
- Liaise with contractors and manage key issuance, ensuring accurate logging and returns
- Support tenant move-in and move-out processes, including: Welcome packs, Inspection letters, Lease expiry notifications, Renewal and vacation correspondence, Deposit return documentation, Utility change of occupier notifications
- Maintain accurate logs, activity sheets, and internal records
- Attend site visits where required to support property management duties
- Register tenant deposits with the appropriate schemes
- Monitor and manage Right to Rent documentation and expiry checks
- Manage furniture inventory and arrange orders when required
- Process invoices within authorised limits
- Maintain accurate records on the property management system
- Provide cover for Accounts Administration when required
- Assist with report and budget preparation, meeting coordination, and general administration
- Support wider teams and provide reception/admin cover when needed
Person Specification
- Previous experience in an administrative or secretarial role (property experience advantageous)
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to multitask and meet deadlines
- High attention to detail
- Strong written and verbal communication skills
- Proactive, flexible, and able to work independently
- A team player with a collaborative approach
- Fast learner with a positive attitude
- Good typing skills
- Experience with property management systems (e.g. Qube) desirable
Residential Property Administrator in Slough employer: Capstone Recruitment UK
Contact Detail:
Capstone Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Administrator in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Familiarise yourself with their properties and any recent news. This shows you're genuinely interested and ready to contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Residential Property Administrator, you'll be dealing with tenants and contractors. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Residential Property Administrator in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Property Administrator role. Highlight any relevant experience in property management or administrative roles, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A well-organised application reflects your ability to manage correspondence and documentation effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Capstone Recruitment UK
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Residential Property Administrator. Familiarise yourself with property management systems like Qube and brush up on your knowledge of tenancy documentation and maintenance processes. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves acting as a key point of contact for tenants and lessees, be prepared to discuss your customer service experience. Think of specific examples where you've handled enquiries efficiently and professionally. This will demonstrate your ability to manage relationships and resolve issues effectively.
✨Get Organised
Strong organisational skills are crucial for this position. During the interview, highlight your ability to multitask and manage various administrative tasks. You could mention how you’ve successfully maintained filing systems or coordinated tasks in previous roles, showcasing your attention to detail and ability to meet deadlines.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the estate. Inquire about the challenges they face in property management or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.