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- Tasks: Support a prestigious property management team with daily administrative tasks and tenant communications.
- Company: Join a historic private estate in the heart of Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Ideal for proactive individuals looking to grow in a collaborative setting.
- Why this job: Be part of a respected team and make a difference in residential property management.
- Qualifications: Experience in administration, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 35000 - 38000 £ per year.
Salary: £35,000 – £38,000 per annum
Location: Central London
Job Type: Permanent
Overview
We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.
Key Responsibilities
- Provide day-to-day administrative support to the Residential Property Management team
- Manage correspondence, filing systems, coordination tasks, and general research
- Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
- Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
- Process and manage maintenance work orders from tenants, property managers, and site visits
- Prepare and update tenancy documentation (digital and hard copy)
- Assist with website updates, including uploading available property details
- Liaise with contractors and manage key issuance, ensuring accurate logging and returns
- Support tenant move-in and move-out processes, including: Welcome packs, Inspection letters, Lease expiry notifications, Renewal and vacation correspondence, Deposit return documentation, Utility change of occupier notifications
- Maintain accurate logs, activity sheets, and internal records
- Attend site visits where required to support property management duties
- Register tenant deposits with the appropriate schemes
- Monitor and manage Right to Rent documentation and expiry checks
- Manage furniture inventory and arrange orders when required
- Process invoices within authorised limits
- Maintain accurate records on the property management system
- Provide cover for Accounts Administration when required
- Assist with report and budget preparation, meeting coordination, and general administration
- Support wider teams and provide reception/admin cover when needed
Person Specification
- Previous experience in an administrative or secretarial role (property experience advantageous)
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to multitask and meet deadlines
- High attention to detail
- Strong written and verbal communication skills
- Proactive, flexible, and able to work independently
- A team player with a collaborative approach
- Fast learner with a positive attitude
- Good typing skills
- Experience with property management systems (e.g. Qube) desirable
Residential Property Administrator in London employer: Capstone Recruitment UK
Contact Detail:
Capstone Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Familiarise yourself with their properties and any recent news. This will help you stand out and show that you’re genuinely interested in the role and the estate.
✨Tip Number 3
Practice your communication skills! As a Residential Property Administrator, you'll be dealing with tenants and property managers regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries professionally.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Residential Property Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Property Administrator role. Highlight any relevant experience in property management or administration, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A well-organised application reflects your ability to manage the high-quality standards we uphold at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Capstone Recruitment UK
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Residential Property Administrator. Familiarise yourself with property management systems like Qube and brush up on your knowledge of tenancy documentation and maintenance processes. This will show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with tenants and lessees, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled enquiries or resolved issues efficiently. This will demonstrate your ability to communicate effectively and maintain professionalism.
✨Get Organised
Highlight your organisational skills during the interview. You might want to share how you've managed multiple tasks in previous roles, especially in an administrative capacity. Mention any tools or methods you use to stay organised, as this is crucial for managing correspondence and filing systems.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of properties you'll be managing, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.