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- Tasks: Support a prestigious property management team with daily administrative tasks and tenant communications.
- Company: Join a historic private estate in the heart of Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Ideal for proactive individuals looking to grow in a collaborative setting.
- Why this job: Be part of a respected team and make a difference in residential property management.
- Qualifications: Experience in administration, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 35000 - 38000 £ per year.
Salary: £35,000 – £38,000 per annum
Location: Central London
Job Type: Permanent
Overview
We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.
Key Responsibilities
- Provide day-to-day administrative support to the Residential Property Management team
- Manage correspondence, filing systems, coordination tasks, and general research
- Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
- Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
- Process and manage maintenance work orders from tenants, property managers, and site visits
- Prepare and update tenancy documentation (digital and hard copy)
- Assist with website updates, including uploading available property details
- Liaise with contractors and manage key issuance, ensuring accurate logging and returns
- Support tenant move-in and move-out processes, including:
- Welcome packs
- Inspection letters
- Lease expiry notifications
- Renewal and vacation correspondence
- Deposit return documentation
- Utility change of occupier notifications
Person Specification
- Previous experience in an administrative or secretarial role (property experience advantageous)
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to multitask and meet deadlines
- High attention to detail
- Strong written and verbal communication skills
- Proactive, flexible, and able to work independently
- A team player with a collaborative approach
- Fast learner with a positive attitude
- Good typing skills
- Experience with property management systems (e.g. Qube) desirable
Administrator - Property Administrator - Property in London employer: Capstone Recruitment UK
Contact Detail:
Capstone Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Property Administrator - Property in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet people who can help you land that Residential Property Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Show them you’re not just another candidate; you’re genuinely interested in their estate and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a key point of contact, you’ll need to handle enquiries efficiently. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator - Property Administrator - Property in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Residential Property Administrator. Highlight any relevant experience you have in property management or administrative roles, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Show Off Your Attention to Detail: In a role where accuracy is key, make sure your application is free from typos and errors. Double-check everything before you hit send. A polished application shows us you care about quality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Capstone Recruitment UK
✨Know Your Property Management Basics
Brush up on key property management concepts and terminology. Familiarise yourself with common practices in residential property administration, as this will show your understanding of the role and impress the interviewers.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or maintained accurate records. This is crucial for the role, so be ready to discuss how you keep everything in order.
✨Demonstrate Excellent Communication
Since you'll be a key point of contact for tenants and lessees, practice articulating your thoughts clearly. Prepare to discuss how you've handled enquiries or resolved issues in previous roles, showcasing your customer service skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to property management. Think through how you would handle maintenance requests or tenant communications. This will help you demonstrate your problem-solving skills and proactive approach.