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- Tasks: Support a prestigious property management team with daily administrative tasks and tenant communications.
- Company: Join a historic private estate in the heart of Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Ideal for proactive individuals looking to grow in a collaborative setting.
- Why this job: Be part of a respected team and make a difference in residential property management.
- Qualifications: Experience in administration, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 35000 - 38000 £ per year.
We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.
Key Responsibilities
- Provide day-to-day administrative support to the Residential Property Management team
- Manage correspondence, filing systems, coordination tasks, and general research
- Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
- Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
- Process and manage maintenance work orders from tenants, property managers, and site visits
- Prepare and update tenancy documentation (digital and hard copy)
- Assist with website updates, including uploading available property details
- Liaise with contractors and manage key issuance, ensuring accurate logging and returns
- Support tenant move-in and move-out processes, including:
- Welcome packs
- Inspection letters
- Lease expiry notifications
- Renewal and vacation correspondence
- Deposit return documentation
- Utility change of occupier notifications
Person Specification
- Previous experience in an administrative or secretarial role (property experience advantageous)
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to multitask and meet deadlines
- High attention to detail
- Strong written and verbal communication skills
- Proactive, flexible, and able to work independently
- A team player with a collaborative approach
- Fast learner with a positive attitude
- Good typing skills
- Experience with property management systems (e.g. Qube) desirable
Administrator/ Admin Property/ Administrator in London employer: Capstone Recruitment UK
Contact Detail:
Capstone Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/ Admin Property/ Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Familiarise yourself with their portfolio and be ready to discuss how your skills can support their team. Show them you’re genuinely interested in their work and how you can contribute!
✨Tip Number 3
Practice your communication skills! As an Administrator, you'll need to handle enquiries and correspondence efficiently. Role-play common scenarios with a friend or family member to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make it happen!
We think you need these skills to ace Administrator/ Admin Property/ Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Residential Property Administrator role. Highlight any relevant experience you have in property management or administrative roles, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A well-organised application reflects your ability to manage the high-quality residential portfolio you'll be working with.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in Central London!
How to prepare for a job interview at Capstone Recruitment UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Residential Property Administrator. Familiarise yourself with tasks like managing correspondence and processing maintenance work orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves acting as a key point of contact for tenants and lessees, be prepared to discuss your customer service experience. Think of specific examples where you've handled enquiries efficiently and professionally. This will highlight your ability to manage relationships effectively.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Word and Excel, as well as any property management systems you might have used. If you have experience with Qube or similar software, be ready to talk about it. Showing that you're tech-savvy can set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the estate's future projects, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.