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- Tasks: Support a prestigious property management team with daily administrative tasks and tenant communications.
- Company: Join a historic private estate in the heart of Central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Ideal for proactive individuals who thrive in a collaborative and fast-paced setting.
- Why this job: Be part of a respected team and make a difference in residential property management.
- Qualifications: Experience in administration, strong customer service skills, and proficiency in Microsoft Office.
The predicted salary is between 35000 - 38000 £ per year.
Salary: £35,000 – £38,000 per annum
Location: Central London
Job Type: Permanent
Overview
We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio.
Key Responsibilities
- Provide day-to-day administrative support to the Residential Property Management team
- Manage correspondence, filing systems, coordination tasks, and general research
- Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally
- Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance
- Process and manage maintenance work orders from tenants, property managers, and site visits
- Prepare and update tenancy documentation (digital and hard copy)
- Assist with website updates, including uploading available property details
- Liaise with contractors and manage key issuance, ensuring accurate logging and returns
- Support tenant move-in and move-out processes, including: Welcome packs, Inspection letters, Lease expiry notifications, Renewal and vacation correspondence, Deposit return documentation, Utility change of occupier notifications
- Maintain accurate logs, activity sheets, and internal records
- Attend site visits where required to support property management duties
- Register tenant deposits with the appropriate schemes
- Monitor and manage Right to Rent documentation and expiry checks
- Manage furniture inventory and arrange orders when required
- Process invoices within authorised limits
- Maintain accurate records on the property management system
- Provide cover for Accounts Administration when required
- Assist with report and budget preparation, meeting coordination, and general administration
- Support wider teams and provide reception/admin cover when needed
Person Specification
- Previous experience in an administrative or secretarial role (property experience advantageous)
- Excellent customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong organisational skills with the ability to multitask and meet deadlines
- High attention to detail
- Strong written and verbal communication skills
- Proactive, flexible, and able to work independently
- A team player with a collaborative approach
- Fast learner with a positive attitude
- Good typing skills
- Experience with property management systems (e.g. Qube) desirable
Residential Property Administrator in City of London employer: Capstone Recruitment UK
Contact Detail:
Capstone Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet people who can help you land that Residential Property Administrator role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous administrative work, especially if it relates to property management. This will give potential employers a clear idea of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions related to property administration. This will help you articulate your experience and demonstrate your customer service skills confidently.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just find the perfect fit for your skills.
We think you need these skills to ace Residential Property Administrator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Residential Property Administrator role. Highlight any relevant administrative experience, especially in property management, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've provided excellent customer service or managed administrative tasks in the past.
Show Off Your Skills: We love seeing proficiency in Microsoft Office and any property management systems you’ve used. Make sure to mention these skills clearly in your application, as they’re crucial for the role!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Capstone Recruitment UK
✨Know Your Property Management Basics
Brush up on your knowledge of property management principles and practices. Familiarise yourself with common terminology and processes, especially those mentioned in the job description, like tenancy documentation and maintenance work orders. This will show that you’re not just a fit for the role but also genuinely interested in the field.
✨Showcase Your Customer Service Skills
Since this role involves acting as a key point of contact for tenants and lessees, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled enquiries or resolved issues effectively. This will demonstrate your ability to maintain professionalism and efficiency under pressure.
✨Demonstrate Organisational Prowess
The job requires strong organisational skills, so come ready to discuss how you manage multiple tasks and deadlines. You might want to share a time when you successfully juggled various responsibilities, perhaps using tools like Microsoft Office to keep everything in check. This will highlight your ability to thrive in a busy environment.
✨Prepare Questions About the Role
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, the estate’s portfolio, or the property management systems they use. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.