At a Glance
- Tasks: Lead crisis communications for high-profile clients and manage a dynamic team.
- Company: Join an award-winning agency known for strategic corporate and financial communications.
- Benefits: Enjoy a collaborative culture, diverse experiences, and opportunities for professional growth.
- Why this job: Be part of a thriving team tackling exciting challenges in PR and communications.
- Qualifications: 11-12 years of PR agency experience with strong crisis management skills required.
- Other info: Opportunity to work with top-tier clients and expand your professional network.
The predicted salary is between 43200 - 72000 £ per year.
Award winning strategic communications agency is looking for a Manager (AsD/ Director) to join the team. London based, this agency works on high profile corporate, financial & crisis communications covering litigation, disputes and mitigation for a host of clients across Finance, Industrial, Healthcare, consumer, Public Affairs, TMT and Sustainability. They are growing and going from strength to strength in terms of client portfolio and revenue generation and are looking for a team player to join their collaborative and social culture which boasts a diverse range of experience from seasoned journalists and bankers to lawyers and communications experts.
We are looking for a competent and dynamic financial or corporate communications professional who is accustomed to managing accounts to work on retained and Ad hoc clients within the Crisis & Issues Management Team. Clients range across international and domestic clients, from multinational corporations and renowned consumer brands, to fast growing start-ups and the international HNW private client community.
We are looking for someone who has the following attributes:
- 11-12 years’ PR agency experience
- Strong and demonstrable experience in issues and crisis management, including cyber security (beneficial)
- Litigation experience and private client experience advantageous
- A highly capable account manager, able to run accounts with minimal input from the Senior Director
- Ability to handle calls with clients and third-party advisers without support, where required, plus present advice to senior client personnel with confidence and authority
- Ability to ‘manage upwards’ by proactively generating ideas and presenting advice to Senior Director on key accounts
- Manage the workflows of junior colleagues, assigning tasks and ensuring timely completion and client satisfaction
- Demonstrable knowledge of key corporate stakeholder issues and reputational risk trends affecting domestic and international businesses
- Demonstrable knowledge of the UK and international English-language business media
- Creative, ambitious and confident to deal with client matters at all levels
- An effective team player with a collaborative yet pragmatic approach to working
- Highly engaged and credible networker with contacts amongst the UK advisory community
The role will encompass the following:
- Defining communications strategy, generating ideas and driving campaigns
- Present to C-Suite level executives with confidence and authority
- Workflow management for junior members of the team - assigning tasks and managing workload across the client portfolio
- Cross sell company-wide expertise to existing and new clients
- Contribute to the acquisition of new business by generating leads
- Expand existing accounts whilst maintaining a network of relationships within the marketplace
- Manage relationships with relevant media
Click ‘Apply Now’ to be considered for this opportunity or share this message with a friend that might be interested and you could be eligible for our referral reward scheme. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Manager (Director) - Issues & Crisis - PR & Communications employer: Capstone Hill Search
Contact Detail:
Capstone Hill Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager (Director) - Issues & Crisis - PR & Communications
✨Tip Number 1
Network strategically within the PR and communications industry. Attend relevant events, webinars, and conferences where you can meet professionals who work in crisis management. Building relationships with people already in the field can provide valuable insights and potentially lead to job referrals.
✨Tip Number 2
Stay updated on current trends in issues and crisis management, especially in sectors like finance and healthcare. Follow industry news, subscribe to relevant publications, and engage in discussions on platforms like LinkedIn to demonstrate your knowledge and passion for the field.
✨Tip Number 3
Showcase your experience in managing high-stakes situations by preparing case studies or examples of past crises you've handled. Be ready to discuss these during networking opportunities or interviews, as this will highlight your capability and confidence in dealing with complex issues.
✨Tip Number 4
Familiarise yourself with the agency's client portfolio and recent projects. Understanding their work and the challenges they face will allow you to tailor your conversations and demonstrate how your skills align with their needs, making you a more attractive candidate.
We think you need these skills to ace Manager (Director) - Issues & Crisis - PR & Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 11-12 years of PR agency experience, particularly in issues and crisis management. Use specific examples that demonstrate your ability to manage accounts and handle client communications confidently.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and creativity in developing communication strategies. Mention any relevant experience with litigation and private clients, as well as your ability to present to C-Suite executives.
Showcase Your Network: Highlight your connections within the UK advisory community and any relevant media relationships you have. This can set you apart as a candidate who can effectively manage stakeholder communications.
Demonstrate Team Leadership Skills: Provide examples of how you've managed workflows for junior colleagues and ensured client satisfaction. This will show your capability to lead and collaborate within a team environment.
How to prepare for a job interview at Capstone Hill Search
✨Showcase Your Crisis Management Experience
Be prepared to discuss specific examples of how you've successfully managed crises in the past. Highlight your strategic thinking and ability to remain calm under pressure, as this role requires a strong background in issues and crisis management.
✨Demonstrate Your Leadership Skills
Since the position involves managing junior colleagues, be ready to share your experiences in leading teams. Discuss how you assign tasks, manage workflows, and ensure client satisfaction, showcasing your ability to lead with confidence.
✨Know the Industry Inside Out
Familiarise yourself with current trends in corporate communications, especially regarding reputational risk and stakeholder issues. Being knowledgeable about the UK and international business media will help you stand out as a candidate who is well-prepared for the role.
✨Prepare for C-Suite Presentations
Practice presenting your ideas and strategies confidently, as you'll need to communicate effectively with senior executives. Think about how you can convey complex information clearly and persuasively, demonstrating your capability to engage at the highest levels.