Manager (Director) - Issues & Crisis - PR & Communications
Manager (Director) - Issues & Crisis - PR & Communications

Manager (Director) - Issues & Crisis - PR & Communications

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead crisis communications and manage high-profile client accounts with confidence.
  • Company: Join an award-winning agency known for strategic communications across diverse sectors.
  • Benefits: Enjoy a collaborative culture, networking opportunities, and potential for career growth.
  • Why this job: Be part of a dynamic team tackling real-world issues and making a social impact.
  • Qualifications: 11-12 years in PR, with strong crisis management and corporate communications experience.
  • Other info: Opportunity to work with C-Suite executives and expand your professional network.

The predicted salary is between 48000 - 72000 £ per year.

Award winning strategic communications agency is looking for a Manager (AsD/ Director) to join the team. London based, this agency works on high profile corporate, financial & crisis communications covering litigation, disputes and mitigation for a host of clients across Finance, Industrial, Healthcare, consumer, Public Affairs, TMT and Sustainability. They are growing and going from strength to strength in terms of client portfolio and revenue generation and are looking for a team player to join their collaborative and social culture which boasts a diverse range of experience from seasoned journalists and bankers to lawyers and communications experts.

We are looking for a competent and dynamic financial or corporate communications professional who is accustomed to managing accounts to work on retained and Ad hoc clients within the Crisis & Issues Management Team. Clients range across international and domestic clients, from multinational corporations and renowned consumer brands, to fast growing start-ups and the international HNW private client community.

We are looking for someone who has the following attributes:

  • 11-12 years’ PR agency experience
  • Strong and demonstrable experience in issues and crisis management, including cyber security (beneficial)
  • Litigation experience and private client experience advantageous
  • A highly capable account manager, able to run accounts with minimal input from the Senior Director
  • Ability to handle calls with clients and third-party advisers without support, where required, plus present advice to senior client personnel with confidence and authority
  • Ability to ‘manage upwards’ by proactively generating ideas and presenting advice to Senior Director on key accounts
  • Manage the workflows of junior colleagues, assigning tasks and ensuring timely completion and client satisfaction
  • Demonstrable knowledge of key corporate stakeholder issues and reputational risk trends affecting domestic and international businesses
  • Demonstrable knowledge of the UK and international English-language business media
  • Creative, ambitious and confident to deal with client matters at all levels
  • An effective team player with a collaborative yet pragmatic approach to working
  • Highly engaged and credible networker with contacts amongst the UK advisory community

The role will encompass the following:

  • Defining communications strategy, generating ideas and driving campaigns
  • Present to C-Suite level executives with confidence and authority
  • Workflow management for junior members of the team - assigning tasks and managing workload across the client portfolio
  • Cross sell company-wide expertise to existing and new clients
  • Contribute to the acquisition of new business by generating leads
  • Expand existing accounts whilst maintaining a network of relationships within the marketplace
  • Manage relationships with relevant media

Click ‘Apply Now’ to be considered for this opportunity or share this message with a friend that might be interested and you could be eligible for our referral reward scheme. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.

Capstone Hill: Public & media relations, corporate & public affairs, digital, marketing communications, stakeholder, government & investor relations. Working across UK & Europe, North America, the Middle East, Asia and Australasia.

Manager (Director) - Issues & Crisis - PR & Communications employer: Capstone Hill Search

As an award-winning strategic communications agency based in London, we pride ourselves on fostering a collaborative and inclusive work culture that values diverse experiences and perspectives. Our employees benefit from extensive growth opportunities, working alongside seasoned professionals in a dynamic environment that encourages creativity and innovation. With a strong focus on high-profile clients across various sectors, including finance and healthcare, we offer a unique chance to engage in meaningful work that shapes reputations and drives success.
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Contact Detail:

Capstone Hill Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager (Director) - Issues & Crisis - PR & Communications

✨Tip Number 1

Network actively within the PR and communications industry, especially focusing on issues and crisis management. Attend relevant events, webinars, and workshops to connect with professionals who can provide insights or referrals.

✨Tip Number 2

Stay updated on current trends in corporate communications and crisis management. Follow industry news, subscribe to relevant publications, and engage in discussions on platforms like LinkedIn to showcase your knowledge and passion.

✨Tip Number 3

Prepare to demonstrate your experience in managing high-stakes situations during interviews. Have specific examples ready that highlight your ability to handle crises effectively and your strategic thinking in challenging scenarios.

✨Tip Number 4

Familiarise yourself with the agency's client portfolio and recent projects. This will not only help you tailor your conversations but also show your genuine interest in their work and how you can contribute to their success.

We think you need these skills to ace Manager (Director) - Issues & Crisis - PR & Communications

Strategic Communication
Issues and Crisis Management
Account Management
Client Relationship Management
Media Relations
Public Affairs
Litigation Communication
Cyber Security Awareness
Team Leadership
Workflow Management
Creative Problem Solving
Networking Skills
Presentation Skills
Business Development
Reputational Risk Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 11-12 years of PR agency experience, particularly in issues and crisis management. Use specific examples that demonstrate your ability to manage accounts and handle client communications confidently.

Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and ability to define communication strategies. Mention your experience with high-profile clients and how you can contribute to the agency's growth and client satisfaction.

Showcase Relevant Experience: Include any relevant experience in litigation and private client work, as well as your knowledge of corporate stakeholder issues. Highlight your ability to manage workflows and mentor junior colleagues, which is crucial for this role.

Prepare for Interviews: If selected for an interview, be ready to discuss your approach to crisis management and how you've successfully navigated challenging situations in the past. Prepare to present ideas confidently, as you'll be expected to engage with C-Suite executives.

How to prepare for a job interview at Capstone Hill Search

✨Showcase Your Crisis Management Experience

Be prepared to discuss specific examples of how you've successfully managed crises in the past. Highlight your strategic thinking and ability to remain calm under pressure, as this role requires a strong background in issues and crisis management.

✨Demonstrate Your Leadership Skills

Since the position involves managing junior colleagues, be ready to share your experiences in leading teams. Discuss how you assign tasks, manage workflows, and ensure client satisfaction, showcasing your ability to lead with confidence.

✨Know the Industry Inside Out

Familiarise yourself with current trends in corporate communications and reputational risk. Being able to discuss these topics intelligently will demonstrate your knowledge and passion for the industry, which is crucial for this role.

✨Prepare for C-Suite Interactions

As you'll be presenting to senior executives, practice articulating your ideas clearly and confidently. Prepare to discuss how you would approach high-level communications strategies, as this will be a key part of your role.

Manager (Director) - Issues & Crisis - PR & Communications
Capstone Hill Search
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  • Manager (Director) - Issues & Crisis - PR & Communications

    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-03-30

  • C

    Capstone Hill Search

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