At a Glance
- Tasks: Lead crisis communications strategies and manage client accounts with confidence.
- Company: Join an award-winning agency known for its dynamic and collaborative culture.
- Benefits: Enjoy a vibrant work environment with opportunities for professional growth and networking.
- Why this job: Be part of impactful projects that shape corporate reputations and drive social change.
- Qualifications: 11-12 years in PR, with strong crisis management and account handling skills required.
- Other info: Opportunity to work with diverse clients from multinational corporations to innovative start-ups.
The predicted salary is between 48000 - 72000 £ per year.
Award winning strategic communications agency is looking for a Manager (AsD/ Director) to join the team. London based, this agency works on high profile corporate, financial & crisis communications covering litigation, disputes and mitigation for a host of clients across Finance, Industrial, Healthcare, consumer, Public Affairs, TMT and Sustainability. They are growing and going from strength to strength in terms of client portfolio and revenue generation and are looking for a team player to join their collaborative and social culture which boasts a diverse range of experience from seasoned journalists and bankers to lawyers and communications experts.
We are looking for a competent and dynamic financial or corporate communications professional who is accustomed to managing accounts to work on retained and Ad hoc clients within the Crisis & Issues Management Team. Clients range across international and domestic clients, from multinational corporations and renowned consumer brands, to fast growing start-ups and the international HNW private client community.
We are looking for someone who has the following attributes:
- 11-12 years’ PR agency experience
- Strong and demonstrable experience in issues and crisis management, including cyber security (beneficial)
- Litigation experience and private client experience advantageous
- A highly capable account manager, able to run accounts with minimal input from the Senior Director
- Ability to handle calls with clients and third-party advisers without support, where required, plus present advice to senior client personnel with confidence and authority
- Ability to ‘manage upwards’ by proactively generating ideas and presenting advice to Senior Director on key accounts
- Manage the workflows of junior colleagues, assigning tasks and ensuring timely completion and client satisfaction
- Demonstrable knowledge of key corporate stakeholder issues and reputational risk trends affecting domestic and international businesses
- Demonstrable knowledge of the UK and international English-language business media
- Creative, ambitious and confident to deal with client matters at all levels
- An effective team player with a collaborative yet pragmatic approach to working
- Highly engaged and credible networker with contacts amongst the UK advisory community
The role will encompass the following:
- Defining communications strategy, generating ideas and driving campaigns
- Present to C-Suite level executives with confidence and authority
- Workflow management for junior members of the team - assigning tasks and managing workload across the client portfolio
- Cross sell company-wide expertise to existing and new clients
- Contribute to the acquisition of new business by generating leads
- Expand existing accounts whilst maintaining a network of relationships within the marketplace
- Manage relationships with relevant media
Click ‘Apply Now’ to be considered for this opportunity or share this message with a friend that might be interested and you could be eligible for our referral reward scheme.
Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Capstone Hill: Public & media relations, corporate & public affairs, digital, marketing communications, stakeholder, government & investor relations. Working across UK & Europe, North America, the Middle East, Asia and Australasia.
Contact Detail:
Capstone Hill Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager (Director) - Issues & Crisis - PR & Communications
✨Tip Number 1
Network actively within the PR and communications industry, especially focusing on issues and crisis management. Attend relevant events, webinars, and workshops to connect with professionals who can provide insights or referrals.
✨Tip Number 2
Stay updated on current trends in corporate communications and crisis management. Follow industry news, subscribe to relevant publications, and engage in discussions on platforms like LinkedIn to demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to showcase your experience in managing high-stakes accounts and crises. Be ready to discuss specific examples where you successfully navigated challenges, highlighting your strategic thinking and leadership skills.
✨Tip Number 4
Familiarise yourself with the agency's client portfolio and recent projects. Tailor your conversations to reflect an understanding of their work and how your background aligns with their needs, demonstrating your genuine interest in joining their team.
We think you need these skills to ace Manager (Director) - Issues & Crisis - PR & Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 11-12 years of PR agency experience, particularly in issues and crisis management. Use specific examples that demonstrate your ability to manage accounts and handle client communications confidently.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and creativity in defining communication strategies. Mention your experience with high-profile clients and how you can contribute to the agency's growth and client satisfaction.
Showcase Relevant Experience: Include details about your litigation experience and any work related to cyber security. Highlight your ability to manage workflows and mentor junior colleagues, as this is crucial for the role.
Demonstrate Networking Skills: Mention your connections within the UK advisory community and how you have successfully managed relationships with media. This will show your potential employer that you are well-equipped to expand their client portfolio.
How to prepare for a job interview at Capstone Hill Search
✨Showcase Your Crisis Management Experience
Be prepared to discuss specific examples of how you've successfully managed crises in the past. Highlight your strategic thinking and ability to remain calm under pressure, as this role requires a strong background in issues and crisis management.
✨Demonstrate Your Understanding of Stakeholder Issues
Familiarise yourself with current reputational risk trends affecting businesses in various sectors. Be ready to discuss how these issues impact clients and how you can help navigate them effectively.
✨Prepare for C-Suite Interactions
Since you'll be presenting to senior executives, practice articulating your ideas clearly and confidently. Use concise language and focus on the value you can bring to their organisation, showcasing your ability to communicate at all levels.
✨Emphasise Team Collaboration Skills
This role requires managing junior colleagues and working within a team. Share examples of how you've successfully collaborated with others, assigned tasks, and ensured timely completion of projects while maintaining client satisfaction.