Business Development Executive in Birmingham

Location: Birmingham, Leeds or Manchester

Hybrid working

THE TEAM

Under the leadership of the Director of Business Development & Marketing (BD & M), the department provides a broad range of support to the wider firm across business development, bids, marketing, communications and events. The team comprises 19 individuals and works closely with partners, client account leads and sector heads to drive sustainable growth for the firm.

THE ROLE

This is a hands-on role within a busy and collaborative Business Development & Marketing team. The Business Development Executive will work closely with Business Development Managers (BDMs) and lawyers to help win work, develop client relationships, and strengthen the firm’s position as a go-to adviser in all sectors. The role is suited to someone who has experience of working at BD Executive level within a law firm or professional services environment and is looking to further develop their skills and experience whilst managing multiple workstreams. Under the guidance of the BDMs and senior colleagues, the postholder will take responsibility for delivering agreed BD activities, supporting on work winning campaigns, client development, and contributing insight and ideas. This position offers exposure across all sectors of the firm and the opportunity to make a visible contribution. This role can be based out of any of our regional offices, including Birmingham, Leeds and Manchester. We operate a hybrid working model with this role requiring 2 days a week in the office.

KEY RESPONSIBILITIES

• Client and Sector Development
  • Working with BDMs to deliver sector and client plans, taking responsibility for agreed initiatives and ensuring delivery against objectives.
  • Develop effective working relationships with partners, client account leads and other stakeholders, contributing ideas and challenging constructively where appropriate.
  • Attend sector and client meetings as required, proactively progressing actions and follow-ups.
  • Build relationships with external partners to support sector and brand development and commercial opportunities.
• Insight, Analysis and Reporting
  • Review, analyse and interpret client and sector performance data, identifying trends, opportunities and areas for improvement.
  • Produce high-quality reports and presentations, making clear and practical recommendations to BDMs and senior stakeholders.
  • Support the production of financial reports and client account data, ensuring accuracy and relevance.
  • Use AI tools and work with specialist teams to undertake competitor research and market analysis.
• Campaigns, Communications and Profile Raising
  • Support with the planning, delivery and evaluation of work-winning campaigns, thought leadership programmes and targeted communications.
  • Collate content for external newsletters, alerts and updates.
  • Work with BDMs and sector teams to ensure activity is tracked, measured and followed up effectively.
• Directories, Proposals and Credentials
  • Manage and maintain the firm’s CV library, ensuring quality, consistency and timely updates.
  • Work alongside BDMs to coordinate submissions including awards, surveys and legal directories, collating content, managing deadlines and liaising with stakeholders.
  • Support the BDMs and bids team with collating content for proposals.
• Events and BD Programme Support
  • Support the firm’s programme of events, including seminars, webinars, conferences and hospitality.
  • Work closely with the Events Manager to help deliver one of the firm’s sector Diploma programmes.
• CRM and Systems
  • Work with sector teams to ensure client and contact information is accurately captured within the firm’s CRM system and used effectively.
  • Proficient use of reporting tools to access, interpret and present financial data.
  • Collaborate with the Senior CRM Executive to maintain data quality, GDPR compliance and support ongoing CRM development projects.

EXPERIENCE

The successful candidate is likely to be working in a Business Development Executive role within a law firm or professional services environment and will be able to demonstrate:

• Relevant experience in business development or a related role within professional services.
• Experience of working with senior stakeholders, including partners or equivalent, with the confidence to communicate credibly and influence outcomes.
• Good analytical skills, with the ability to interpret data and translate into recommendations.
• Excellent verbal and written communication skills, with close attention to detail.
• Experience of maintaining and using CRM systems and internal databases.
• Competence across the Microsoft Office suite and a practical understanding of using AI tools (e.g. Copilot) to support BD activity.
• Strong organisation and time-management skills, with the ability to manage multiple priorities, meet tight deadlines and remain calm under pressure.
• High attention to detail and strong problem-solving capability.

PERSONAL ATTRIBUTES

• Self-motivated, positive and proactive.
• Comfortable taking responsibility for delivering work to a high standard.
• Innovative and curious, with a genuine interest in the sectors and services offered by the firm.
• Collaborative team players, willing to flex and support colleagues across the team.
• Focused on delivering a first-class service to internal and external stakeholders.
• Willing to travel within the UK, work outside normal office hours where required and occasionally stay overnight at events.

CAPSTICKS IS AN INCLUSIVE EMPLOYER

At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a 'one size fits all' approach to adjustments so our team will work with you individually to understand more about your requirements.