Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily office operations, manage documents, and assist with client interactions.
- Company: Capsticks, a diverse and inclusive employer committed to your growth.
- Benefits: Gain hands-on experience, develop skills, and work in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in a collaborative setting.
- Qualifications: Strong communication skills and attention to detail; office experience is a plus.
- Other info: Opportunities for personal development and a commitment to inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Division: We are always looking for ways to enhance operational efficiency by handling general administration needs and office management. Dealing with post, print requests, digital amendments and hosting clients. Central Services is made up of 29 colleagues and our teams are based in each of the firm’s five locations to provide support with the day to day running of each office.
Location: Winchester
The Role And Responsibilities
Our Administration Assistants provide critical on-site support in each of our offices as part of a team who are responsible for dealing with incoming and outgoing post requests, digital amendments and general office management. This role involves hands-on documents processing daily, focusing on handling, preparing and storing physical papers and documents whether that may be completing various volumes of printing, scanning and filing.
The role includes the following tasks:
- Sort, scan, rename and distribute incoming mail
- Provide scanning, and printing as per client instructions
- Process outgoing post including printing and franking of letters
- Courteously greet and interact with visitors to the premises
- Deliver an exceptional file management service
- Extensive computer and data related tasks
- Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
- Maintaining general stock management including stationery and catering items
- Ensuring facilities and other equipment are properly utilised and maintained
- Arranging refreshments/lunches for client meetings, as well as setting this up in meeting rooms
- Managing a structured and efficient workflow for all service areas within your remit
- Participating in cross departmental and site projects or other ad hoc requests as assigned by the Site Lead, Central Services Manager or Head of Division
- Actively participating in all on site health and safety audits and assessments and oversee compliance as required
- Ensuring operations reflect the initiatives set by the firm (sustainability and paper-lite etc.)
- Collect and complete any information required for billing or client charge back data
Skills And Experience
- Experience working on Microsoft Office programmes
- Excellent customer service skills, confident in liaising with Clients and strong communication skills
- Client-focused approach to service provision through personal commitment to their business
- Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
- Ability to work under pressure within tight deadlines with flexible approach
- Continual improvement mentality, open and receptive to feedback
- Build and grow relationships with key Clients and service users
- Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
- Previous experience in an office environment using office equipment and software desired
- Ability to handle confidential information with discretion
Capsticks is an inclusive employer. At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.
We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there’s not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.
Central Services Coordinator in Winchester employer: Capsticks LLP
Contact Detail:
Capsticks LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Services Coordinator in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Central Services Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to office management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially if it involves document processing or client interaction. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Central Services Coordinator in Winchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with office management and customer service. We want to see how your skills align with the role of Central Services Coordinator, so don’t hold back on showcasing your relevant experience!
Show Off Your Attention to Detail: Since this role involves handling documents and ensuring accuracy, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that illustrate how you’ve maintained high standards in previous roles. We love a ‘right first time’ attitude!
Be Personable: This position requires excellent communication skills and a client-focused approach. In your application, let your personality shine through! Share experiences where you’ve successfully interacted with clients or colleagues, as we value strong relationships.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Capsticks LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Central Services Coordinator. Familiarise yourself with tasks like sorting mail, managing documents, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Tech Skills
Since the job involves extensive use of Microsoft Office and other office equipment, be prepared to discuss your experience with these tools. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will demonstrate your capability and readiness for the position.
✨Demonstrate Your Customer Service Skills
As you'll be interacting with clients and colleagues, it's crucial to showcase your strong communication and customer service skills. Think of specific instances where you've gone above and beyond to assist someone, and be ready to share those stories during the interview.
✨Emphasise Attention to Detail
This role requires a keen eye for accuracy, so be prepared to discuss how you ensure quality in your work. Share examples of how you've maintained high standards in document management or any processes you've implemented to minimise errors. This will highlight your suitability for the role.
