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For Companies At a Glance
- Tasks: Support daily office operations, manage documents, and assist with client interactions.
- Company: Capsticks, a diverse and inclusive employer committed to your growth.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in a collaborative setting.
- Qualifications: Strong communication skills and attention to detail; office experience is a plus.
- Other info: Flexible working environment with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Winchester
The Division
We are always looking for ways to enhance operational efficiency by handling general administration needs and office management. Dealing with post, print requests, digital amendments and hosting clients. Central Services is made up of 29 colleagues and our teams are based in each of the firm's five locations to provide support with the day to day running of each office.
The Role And Responsibilities
Our Administration Assistants provide critical on-site support in each of our offices as part of a team who are responsible for dealing with incoming and outgoing post requests, digital amendments and general office management. This role involves hands-on documents processing daily, focusing on handling, preparing and storing physical papers and documents whether that may be completing various volumes of printing, scanning and filing.
The role includes the following tasks:
- Sort, scan, rename and distribute incoming mail
- Provide scanning, and printing as per client instructions
- Process outgoing post including printing and franking of letters
- Courteously greet and interact with visitors to the premises
- Deliver an exceptional file management service
- Extensive computer and data related tasks
- Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
- Maintaining general stock management including stationery and catering items
- Ensuring facilities and other equipment are properly utilised and maintained
- Arranging refreshments/lunches for any client meetings, as well as setting this up in meeting rooms
- Managing a structured and efficient workflow for all service areas within your remit
- Participating in cross departmental and site projects or other ad hoc requests as assigned by the Site Lead, Central Services Manager or Head of Division
- Actively participating in all on site health and safety audits and assessments and oversee compliance as required
- Ensuring operations reflect the initiatives set by the firm (sustainability and paper-lite etc.)
- Collect and complete any information required for billing or client charge back data
Skills And Experience
- Experience working on Microsoft Office programmes
- Excellent customer service skills, confident in liaising with Clients and strong communication skills
- Client-focused approach to service provision through personal commitment to their business
- Strong attention to detail and a critical eye for accuracy, with a 'right first time' attitude
- Ability to work under pressure within tight deadlines with flexible approach
- Continual improvement mentality, open and receptive to feedback
- Build and grow relationships with key Clients and service users
- Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
- Previous experience in an office environment using office equipment and software desired
- Ability to handle confidential information with discretion
Capsticks is an inclusive employer. At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.
Administration Assistant in Winchester employer: Capsticks LLP
Contact Detail:
Capsticks LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Winchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administration Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills and experience. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common questions for admin roles and be ready to showcase your customer service skills.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we really value!
We think you need these skills to ace Administration Assistant in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your experience with Microsoft Office, customer service skills, and any relevant office management tasks. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences align with our needs. Keep it friendly and professional – we love a personal touch!
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the quality we strive for at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Capsticks LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like sorting mail, managing documents, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Tech Skills
Since the job requires proficiency in Microsoft Office and handling various office equipment, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous roles, especially in managing documents or improving efficiency. This will demonstrate your capability to handle the technical aspects of the job.
✨Demonstrate Your Customer Service Skills
As an Administration Assistant, you'll be interacting with clients and colleagues regularly. Think of specific instances where you've provided exceptional service or resolved issues effectively. Sharing these stories will highlight your client-focused approach and strong communication skills, which are crucial for this position.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
