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For Companies At a Glance
- Tasks: Drive operational excellence and ensure strategic goals turn into action.
- Company: Fast-growing FinTech SaaS company aiming for 'Unicorn' status.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Be the COO's right hand and shape the future of a thriving company.
- Qualifications: 5–7+ years in operations or similar roles, with a knack for building systems.
- Other info: Direct access to leadership and the chance to influence key outcomes.
The predicted salary is between 48000 - 72000 £ per year.
Our client is a fast growing FinTech SaaS company that is targeting 'Unicorn' status within 4 years.
The Role:
We’re looking for a Senior Operations Manager to be the COO’s operational right hand — the person who makes sure our strategy turns into action, and nothing important slips through the cracks. You’ll own how we track company priorities, drive accountability across teams, and spot issues early before they impact customers or partners. This is a hands‑on, high‑impact role for someone who thrives in fast‑moving environments, enjoys building systems from scratch, and knows how to influence without formal authority.
What you’ll do:
- Own tracking of company North Stars and key initiatives
- Create clear dashboards and reporting for leadership
- Drive follow‑through on commitments across teams
- Coordinate complex, cross‑functional work
- Build scalable operational infrastructure as we grow
What we’re looking for:
- 5–7+ years in operations, programme management, chief of staff, or similar roles
- Experience in high‑growth or start‑up environments
- Strong track record of building and running operational systems
- Comfortable working in ambiguity and influencing senior stakeholders
- Sharp communicator who connects operations to customer and partner outcomes
- Experience with Asana an advantage
Why this role:
At our client's stage of evolution, execution is everything. You’ll have direct access to the COO, visibility across the entire business, and the autonomy to build operational systems that genuinely shape how they scale.
Senior Operations Manager in London employer: Capsicum Consulting
Contact Detail:
Capsicum Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work at companies similar to our client's. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by understanding the company's North Stars and key initiatives. Show how your experience aligns with their goals and be ready to discuss how you can drive accountability across teams.
✨Tip Number 3
Don’t just wait for job postings! Apply directly through our website. This shows initiative and gives you a better chance of being noticed by hiring managers.
✨Tip Number 4
Practice your communication skills. As a Senior Operations Manager, you'll need to connect operations to customer outcomes. Be prepared to demonstrate your sharp communication style during interviews.
We think you need these skills to ace Senior Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Operations Manager. Highlight your experience in operations and programme management, especially in high-growth environments. We want to see how your skills align with our client's needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've built operational systems and driven accountability in previous positions. We love a good story!
Showcase Your Communication Skills: As a sharp communicator, it's crucial to demonstrate how you connect operations to customer and partner outcomes. In your application, include instances where your communication made a difference in your previous roles. We’re all about making an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Capsicum Consulting
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent achievements. Understanding their journey towards 'Unicorn' status will help you align your answers with their goals and demonstrate your genuine interest in their success.
✨Showcase Your Operational Expertise
Prepare specific examples from your past experiences that highlight your ability to build operational systems and drive accountability. Use metrics to quantify your impact, as this will resonate well with the interviewers looking for someone who can make a tangible difference.
✨Be Ready for Ambiguity
Since the role involves working in fast-moving environments, be prepared to discuss how you've navigated uncertainty in previous positions. Share stories that illustrate your problem-solving skills and how you’ve influenced stakeholders without formal authority.
✨Communicate Clearly and Effectively
As a sharp communicator, practice articulating your thoughts clearly. During the interview, connect your operational strategies to customer and partner outcomes. This will show that you understand the bigger picture and can effectively bridge the gap between operations and business results.
